
Autobahn BMW
Fort Worth, TX
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I have been a customer for some 14 years. Until now I have been satisfied with the service. No more. I have tried to contact the finance department over the last few days with a question on my title, lef have been satisfied with the service. No more. I have tried to contact the finance department over the last few days with a question on my title, left several voicemail messages and they refuse to return my calls. I was thinking about purchasing a new vehicle with Autobahn. This is unacceptable and I shall now look elsewhere to replace my car. I’m disgusted with their attitude, my confidence has been shattered and I will now be looking at Lexus or Mercedes. These people do not care about their customers. Stay away. More
Brian was great to work with. He responded to my request for a quote on Sunday when it came through the Autobahn website and gave me a great price immediately. Actual purchasing process as very simple as w for a quote on Sunday when it came through the Autobahn website and gave me a great price immediately. Actual purchasing process as very simple as well. Would definitely go back to Brian and Autobahn again. More
Folley did a super job explaining everything and was spot on telling me the need and estimated cost up front. I have 2 bmw dealers nearer me but your service is superior and will be a returning customer. on telling me the need and estimated cost up front. I have 2 bmw dealers nearer me but your service is superior and will be a returning customer. More
Solid group there! Extremely knowledgeable. Fair pricing. No pressure. Very friendly. James is the best in my opinion. 3rd lease now with this team! Excited for many more. No pressure. Very friendly. James is the best in my opinion. 3rd lease now with this team! Excited for many more. More
Chris has been my service advisor for years, and is the ultimate professional. I don’t have any more words, why is there a 25 word minimum? ultimate professional. I don’t have any more words, why is there a 25 word minimum? More
Ethan made my car buying experience as pleasant and seamless as one could hope for. Ethan has excellent knowledge and he clearly cares about his customers. Thank you Ethan for the great deal and the ex seamless as one could hope for. Ethan has excellent knowledge and he clearly cares about his customers. Thank you Ethan for the great deal and the excellent service! -Cameron More
Always friendly service, never miss a thing, and keep me informed always. Very quick to get my car in and back to me. Best BMW service in D/FW informed always. Very quick to get my car in and back to me. Best BMW service in D/FW More
Chris Stoker always does an outstanding job of taking care of my service needs. He communicates well, provides excellent customer service, and I feel he is a great partner in making sure my X5 runs well care of my service needs. He communicates well, provides excellent customer service, and I feel he is a great partner in making sure my X5 runs well and is maintained. Thank you Chris! More
I love my x5 but I also love the aftercare that goes with it. The Service Department is excellent - especially my Advisor Mark Britton. Thanks to Karla as she handles my concerns when Mark is not available it. The Service Department is excellent - especially my Advisor Mark Britton. Thanks to Karla as she handles my concerns when Mark is not available. More
Great service. Everyone is always cordial and helpful. The waiting area is immaculate. Other than that I am not a writer of essays so I have nothing to add. The waiting area is immaculate. Other than that I am not a writer of essays so I have nothing to add. More