Autobahn BMW

Mark Britton was "johnny on the spot" when I arrived for my appointment. I was disappointed though that I did not need service even though it registered on the cars readout that it was due. Come to find out my appointment. I was disappointed though that I did not need service even though it registered on the cars readout that it was due. Come to find out, the computer was NOT "reset" after the last maintenance was done a few months back. Overall it turned out okay because I had a screw in my tire that needed to be repaired. Because the screw was close to the edge, I bought a new tire. So all was good even though I drive almost an hour to get to this dealership. More

Service advisor Foley Thomas handled our maintenance concerns for a 328i accurately and efficiently. As it turned out, the problem was not serious, but Foley dedicated enough time to properly diagnose t concerns for a 328i accurately and efficiently. As it turned out, the problem was not serious, but Foley dedicated enough time to properly diagnose the problem, and we were charged appropriately. More

Went in for oil change pulled up an service advisor an 5 porters turn an look at me but don't come out. Asked to have recalls checked never heard back during visit if this was done. Got video message that n porters turn an look at me but don't come out. Asked to have recalls checked never heard back during visit if this was done. Got video message that needed alignment due to tire wear (tires 3 days old), asked manger an he said was cause of history of no alignment, total lie had to send techs video. Maintance light was not reset. No recommendation for air filter, but yet it was very dirty( don't think it was even checked). Got 5 miles down the road an check engine light came on. Manger said he would look at it, but I have no trust in dealership, an asked for refund, Danny said not at liberty to do that. I figured Autobahn being high end dealership would get 5 star service it was not. He blamed everything on advisor an not tech. Got message asking to leave good BMW survey cause it effects there pay. I do not fill Danny the Manger went above an beyond to win back my business or to even let me walk away feeling like I didnt get ripped off. I now question if oil change was even done. This was a waste of my time an over 100 bucks for oil change. More

Karla Rodriguez is my service advisor and she is the best. Autobahn BMW service department is always great. I have been coming there for years -- this is the reason why I buy a BMW. best. Autobahn BMW service department is always great. I have been coming there for years -- this is the reason why I buy a BMW. More

Mark and service was excellent He always takes care of us us More

Service was for Mike Neveu. Had flat on loop north side of Ft Worth. Called Autobahn They offered to send service truckbut I elected to drive in on runflat tire. Met by Service Rep Yohan. He was terrific. of Ft Worth. Called Autobahn They offered to send service truckbut I elected to drive in on runflat tire. Met by Service Rep Yohan. He was terrific. He immediately took all of the car info, checked the flat, confirmed insurance coverage and got the car into the repair shop. Tire was replaced, car washed and ready to drive in under one hour, Yohan, the Service Department and Aotobahn Manager Aaron are a fantastic team. Big ThankYous to the entire Autobahn Team. More

Chris Stoker is my Service Advisor.He was very good at Chris Stoker is my Service Advisor. He was very good at explaining the service needs for my X3. He was prompt to greet me upon my arrival. Chris is Chris Stoker is my Service Advisor. He was very good at explaining the service needs for my X3. He was prompt to greet me upon my arrival. Chris is very cordial, knowledgeable and great at communicating with me regarding my vehicle. More

Cody Cox was outstanding. He allowed us to test drive his vehicle and gave us a detailed briefing prior to the drive. He helped us order our vehicle online and keep us up to date on its progress. When his vehicle and gave us a detailed briefing prior to the drive. He helped us order our vehicle online and keep us up to date on its progress. When we signed the papers and picked up our car, he helped set up our BMW account and said he would help us if we needed any further help. The lady in finance was also easy to work with and very thorough. We had a good experience this time just like when we purchased our previous BMW😀 More

I was pleased with my car. Chris took great care of me and my car. It runs smooth. I love the complimentary car wash and being able to have a loaner car. and my car. It runs smooth. I love the complimentary car wash and being able to have a loaner car. More

I love working with Brandon Lee and have been ordering new cars from him since 1995. He is great and I love my BMW. I also appreciate all the people in the Service Center They provide wonderful fast se new cars from him since 1995. He is great and I love my BMW. I also appreciate all the people in the Service Center They provide wonderful fast service. More