Autobahn BMW

Went in for oil change pulled up an service advisor an 5 porters turn an look at me but don't come out. Asked to have recalls checked never heard back during visit if this was done. Got video message that n porters turn an look at me but don't come out. Asked to have recalls checked never heard back during visit if this was done. Got video message that needed alignment due to tire wear (tires 3 days old), asked manger an he said was cause of history of no alignment, total lie had to send techs video. Maintance light was not reset. No recommendation for air filter, but yet it was very dirty( don't think it was even checked). Got 5 miles down the road an check engine light came on. Manger said he would look at it, but I have no trust in dealership, an asked for refund, Danny said not at liberty to do that. I figured Autobahn being high end dealership would get 5 star service it was not. He blamed everything on advisor an not tech. Got message asking to leave good BMW survey cause it effects there pay. I do not fill Danny the Manger went above an beyond to win back my business or to even let me walk away feeling like I didnt get ripped off. I now question if oil change was even done. This was a waste of my time an over 100 bucks for oil change. More

Karla Rodriguez is my service advisor and she is the best. Autobahn BMW service department is always great. I have been coming there for years -- this is the reason why I buy a BMW. best. Autobahn BMW service department is always great. I have been coming there for years -- this is the reason why I buy a BMW. More

Mark and service was excellent He always takes care of us us More

Service was for Mike Neveu. Had flat on loop north side of Ft Worth. Called Autobahn They offered to send service truckbut I elected to drive in on runflat tire. Met by Service Rep Yohan. He was terrific. of Ft Worth. Called Autobahn They offered to send service truckbut I elected to drive in on runflat tire. Met by Service Rep Yohan. He was terrific. He immediately took all of the car info, checked the flat, confirmed insurance coverage and got the car into the repair shop. Tire was replaced, car washed and ready to drive in under one hour, Yohan, the Service Department and Aotobahn Manager Aaron are a fantastic team. Big ThankYous to the entire Autobahn Team. More

Chris Stoker is my Service Advisor.He was very good at Chris Stoker is my Service Advisor. He was very good at explaining the service needs for my X3. He was prompt to greet me upon my arrival. Chris is Chris Stoker is my Service Advisor. He was very good at explaining the service needs for my X3. He was prompt to greet me upon my arrival. Chris is very cordial, knowledgeable and great at communicating with me regarding my vehicle. More

Cody Cox was outstanding. He allowed us to test drive his vehicle and gave us a detailed briefing prior to the drive. He helped us order our vehicle online and keep us up to date on its progress. When his vehicle and gave us a detailed briefing prior to the drive. He helped us order our vehicle online and keep us up to date on its progress. When we signed the papers and picked up our car, he helped set up our BMW account and said he would help us if we needed any further help. The lady in finance was also easy to work with and very thorough. We had a good experience this time just like when we purchased our previous BMW😀 More

I was pleased with my car. Chris took great care of me and my car. It runs smooth. I love the complimentary car wash and being able to have a loaner car. and my car. It runs smooth. I love the complimentary car wash and being able to have a loaner car. More

I love working with Brandon Lee and have been ordering new cars from him since 1995. He is great and I love my BMW. I also appreciate all the people in the Service Center They provide wonderful fast se new cars from him since 1995. He is great and I love my BMW. I also appreciate all the people in the Service Center They provide wonderful fast service. More

I have been a customer for some 14 years. Until now I have been satisfied with the service. No more. I have tried to contact the finance department over the last few days with a question on my title, lef have been satisfied with the service. No more. I have tried to contact the finance department over the last few days with a question on my title, left several voicemail messages and they refuse to return my calls. I was thinking about purchasing a new vehicle with Autobahn. This is unacceptable and I shall now look elsewhere to replace my car. I’m disgusted with their attitude, my confidence has been shattered and I will now be looking at Lexus or Mercedes. These people do not care about their customers. Stay away. More

Brian was great to work with. He responded to my request for a quote on Sunday when it came through the Autobahn website and gave me a great price immediately. Actual purchasing process as very simple as w for a quote on Sunday when it came through the Autobahn website and gave me a great price immediately. Actual purchasing process as very simple as well. Would definitely go back to Brian and Autobahn again. More