Autobahn BMW

Good communication from service advisor. I was pleased with the service. No complaints about this appointment with the service. No complaints about this appointment More

Karla is great. Responsive ,helpful,and kept me informed. Kenny did a good job picking me up in a timely manner. Your phone service needs big help. After you get transferred to bmw service , you sit in Kenny did a good job picking me up in a timely manner. Your phone service needs big help. After you get transferred to bmw service , you sit in purgatory for an amazing waste of time. I hung up after 10 mins. Called back and wasted 5 mins more. Then I quit. I nearly called a closer dealership but was mad enough ,I just quit for the day. REALLY BAD PHONE SERVICE. Everything else was great No one picks up. More

Mike was awesome! He always takes care of me when I come in for service. in for service. More

Good service. They washed my car. It’s clean now and my tires are really good tires are really good More

The Autobahn BMW Service Department is excellent. My Service Advisor, Mark Britton, is especially helpful and provides me good advice to take care of my car. Service Advisor, Mark Britton, is especially helpful and provides me good advice to take care of my car. More

The service department (Karla) provided excellent service. I was extremely happy with the quality of service. service. I was extremely happy with the quality of service. More

A fabulous job! My car looked new!! Thank you so much!! I appreciate your wonderful staff for excellent customer service. I appreciate your wonderful staff for excellent customer service. More

I just picked up a car I ordered in July - my 4th new BMW from Autobahn. The car was on time from both BMW and Autobahn and everything worked right into my schedule. The sale process was pretty swift and smo from Autobahn. The car was on time from both BMW and Autobahn and everything worked right into my schedule. The sale process was pretty swift and smooth. I did this the old fashioned way so I don't know how the virtual stuff is working out. James helped me find the key card I dropped down the seat (thanks!). Autobahn is just "old reliable", always there, same people at the top running the place and having the same CA for so many years is unheard of. The dealership has always been transparent and upfront with me, and I have never needed to hound them to get status on a service visit. I had a fuse replaced two days after delivery - thanks for doing it that day instead of having me wait over the weekend (I flew in and don't have any other vehicle in town). The service operation looks busy and maybe a little understaffed like they always seem to, but that kind of goes with the times - I was surprised at how many SAs were in working that day. My overall experience has been consistently positive for 13 years. More

Autobahn is an excellent dealership. Their sales and service are top of the line. I highly recommend them. service are top of the line. I highly recommend them. More

Friendly, the work was done in a timely manner. They didn’t try to find additional work that needed to be done. didn’t try to find additional work that needed to be done. More