Autobahn BMW
Fort Worth, TX
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Service was exactly what was expected. I worked directly with the Service Manager (David) who understood what needed to be done to the car. Then I worked with Ben who handled the rest of the service work. B with the Service Manager (David) who understood what needed to be done to the car. Then I worked with Ben who handled the rest of the service work. Ben contacted me numerous times with questions and ensured that the work was complete on time. Picked up the car the next morning. More
I have had eight BMW’s and the only dealer that I let touch them is Mark Britton. I trust him completely and know he has MY best interest in mind. I know he will take care of me to the best of his abilit touch them is Mark Britton. I trust him completely and know he has MY best interest in mind. I know he will take care of me to the best of his ability. I refer anyone I can to him. He is a tremendous asset to Autobahn. I know y’all have to make money and I get that. Obviously. But I never leave feeling taken advantage of or “screwed over” and that’s a big big deal to me. Thanks for taking care of me!!! More
Best service I have received in years. I live in Utah and Brian made this long distance transaction absolutely seamless. Very straight forward and direct, that I respect. Brian made this long distance transaction absolutely seamless. Very straight forward and direct, that I respect. More
We are long time clients of autobahn bmw and we are very glad to met them when we arrived to Texas 6 years ago. This is our 3rd car purchased from autobahn and we will come back for the next one! glad to met them when we arrived to Texas 6 years ago. This is our 3rd car purchased from autobahn and we will come back for the next one! More
High quality customer service. Worth the drive Dallas (and passing 3 or 4 BMW dealerships on the way). Third BMW from Autobahn, nuff said. (and passing 3 or 4 BMW dealerships on the way). Third BMW from Autobahn, nuff said. More
Always excellent and attentive service. Chris Stoker is great. Especially appreciate detailing the car. Other dealerships just run it through a car wash. great. Especially appreciate detailing the car. Other dealerships just run it through a car wash. More
Karla is great. Responsive ,helpful,and kept me informed. Kenny did a good job picking me up in a timely manner. Your phone service needs big help. After you get transferred to bmw service , you sit in Kenny did a good job picking me up in a timely manner. Your phone service needs big help. After you get transferred to bmw service , you sit in purgatory for an amazing waste of time. I hung up after 10 mins. Called back and wasted 5 mins more. Then I quit. I nearly called a closer dealership but was mad enough ,I just quit for the day. REALLY BAD PHONE SERVICE. Everything else was great No one picks up. More