
Autobahn BMW
Fort Worth, TX
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Had water pump replaced They got to me promptly and did and excellent job. I was from out of town and needed the service done to get back home and Chris was very helpful. They got to me promptly and did and excellent job. I was from out of town and needed the service done to get back home and Chris was very helpful. More
All one would expect My service trip was quick, easy, and competent. The customer service area was excellent and accommodations were very nice. I scheduled an appointment My service trip was quick, easy, and competent. The customer service area was excellent and accommodations were very nice. I scheduled an appointment and was quickly taken care of. More
Very Pleased Once again I had a very satisfying service experience at Autobahn BMW. Service adviser was friendly and prompt. No waiting at all when I arrived. Ser Once again I had a very satisfying service experience at Autobahn BMW. Service adviser was friendly and prompt. No waiting at all when I arrived. Service was done quickly. More
Coolant Flush, Brake Flush, Detailing, Alignment While I like the service (Charlie and Chris are outstanding), the cost of the service compared to a "non-BMW" Service Center is 40-50% more expensive. While I like the service (Charlie and Chris are outstanding), the cost of the service compared to a "non-BMW" Service Center is 40-50% more expensive. BMW as a whole is pricing itself out of the market. . More
Great vehicle Service Wait time was lest than the time forecasted. Wait area was comfortable, however beverage dispensing machine wasn’t working properly. it wasn’t making Wait time was lest than the time forecasted. Wait area was comfortable, however beverage dispensing machine wasn’t working properly. it wasn’t making a reasonable cup of coffee or hot chocolate. It was dispensing a little flavor mixed w hot water. More
Routine maintenance, replace tire The service people were ready for me, and had a loaner ready to roll, The work was completed in a timely fashion. Chris Stoker is the best! The service people were ready for me, and had a loaner ready to roll, The work was completed in a timely fashion. Chris Stoker is the best! More
Exceptional Easiest new car purchase to date... Michael Mahan was super.. he was quick to answer any texts or emails as I live 2 hours from Ft Worth.. he was will Easiest new car purchase to date... Michael Mahan was super.. he was quick to answer any texts or emails as I live 2 hours from Ft Worth.. he was willing to go the extra mile for me.. will recommend this dealership and Michael to my friends and family! More
Battery change Autobahn was able to provide immediate and quick service in replacing my 2004's dead battery, getting me in within the time it took me to drive to the Autobahn was able to provide immediate and quick service in replacing my 2004's dead battery, getting me in within the time it took me to drive to their service department. They've been my 'go to' guys for 14 years. More
Good experience Friendly people and always pleasant. The only thing is I work out of town and most of time my wife brings her car in for service. We live 1 hr away s Friendly people and always pleasant. The only thing is I work out of town and most of time my wife brings her car in for service. We live 1 hr away so most of the time she needs a loaner vehicle. It seems the last times she has to ask for a loaner and it seems to be an issue with availability. But that is really only opition she has when I am working. Not speaking about routine issues that we can wait on just when there is our things that come up on the car. The service folks are great and we know they always do their best. More
Outstanding service!!! Autobahn BMW sets the standard! Chris Stoker, Mitch, and Tim are the best for professionalism and taking care of the customer. This is my "A" team and why I do not go to other BMW d Chris Stoker, Mitch, and Tim are the best for professionalism and taking care of the customer. This is my "A" team and why I do not go to other BMW dealerships for service. More