Autobahn BMW

Lemon car lot! I bought a Alfa from this dealership and 3 days later the check engine light comes on. The sales man kept showing all the repairs they recently did o I bought a Alfa from this dealership and 3 days later the check engine light comes on. The sales man kept showing all the repairs they recently did on the car to insure me that the car was in good condition. Come to find out the car had major issues and the codes were just cleared. Stay far away from this dealer and I would never buy another car from them. More

Greg was a great help to us. The process was simple and we have a great car. The process was simple and we have a great car. More

Danny was so very helpful and courteous, never pressuring me at all. Probably the best car buying experience I’ve ever had! me at all. Probably the best car buying experience I’ve ever had! More

This was my best buying experience. Danny made me feel like I was his only customer. I will buy again from this dealership. Danny made me feel like I was his only customer. I will buy again from this dealership. More

Great experience from the beginning! Mike, Greg and Daniel made my new car purchase as smooth as I have ever had! Mike, Greg and Daniel made my new car purchase as smooth as I have ever had! More

Greg helped me buy my first BMW, helped with any issues and made sure I was pleased with my purchase. When I decided to buy another BMW so soon after my first, Greg made sure I got the car I wanted and mad and made sure I was pleased with my purchase. When I decided to buy another BMW so soon after my first, Greg made sure I got the car I wanted and made sure I got a great deal on the new car and a good return on my trade-in. Greg has been awesome to me, making sure I know all the cool gadgets and all the important stuff to keep me safe in my new car. One of the most important things he did, and I think every dealer across the United States should be required to do the same, was help me set up my hands free for my phone so I won’t be distracted by it.. Awesome work to Greg. I’ll tell all my friends looking for a BMW. More

Mr. Chandler was very personable and accommodating to any need or request I had so it made the process that much easier. One of the better car buying experiences I've had. need or request I had so it made the process that much easier. One of the better car buying experiences I've had. More

Great experience and very easy process from test driving vehicles to the purchase process. Definitely recommend Jorge and Autobahn BMW. vehicles to the purchase process. Definitely recommend Jorge and Autobahn BMW. More

Jorge Ruiz was great! He made the buying process smooth and was straightforward throughout. Would definitely recommend Jorge and the Autobahn team and would definitely do He made the buying process smooth and was straightforward throughout. Would definitely recommend Jorge and the Autobahn team and would definitely do business with in the future. More

What happened to this place? For many years, Autobahn has been a gold standard in Fort Worth luxury auto sales. I purchased a pre-owned 2022 Cadillac Escalade with confidence f For many years, Autobahn has been a gold standard in Fort Worth luxury auto sales. I purchased a pre-owned 2022 Cadillac Escalade with confidence from them in April, along with a couple of service packages. In mid-July I found myself needing to replace a tire, which was covered under a wheel and tire policy. When I opened my email from the Finance Manager (Cole Harmon) that contained my contract info, the attachment was completely corrupted and garbled. I called to ask for a new one, but was informed that he no longer worked there. So I asked for my sales rep, Damon Gaines (who was GREAT to work with, by the way), and was told the same thing - he was no longer there. I asked the operator who could help me with this, and she transferred me to someone named Fran, who I think was in Customer Finance from his voicemail. I left a detailed voice message, simply asking for a copy of my contract and service plans. It's been 2 days and I've gotten zero emails and zero return phone calls. I guess I'm going to have to drive down there and speak to a manager or something, which seems absurd. I'm told by a friend who was car shopping there a couple of weeks ago that there's apparently a new manager and several people he knew working there have gotten unhappy and left, so I'm not sure if the turnover is related to that or what's going on. But I would seriously recommend prospective purchasers shop around at this point, since my experience has certainly changed my mind about Autobahn being a customer service company. More