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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,618 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,618 reviews

April 26, 2025

A Oil changes shouldn't take 1 hour to do with a appointment. Mechanic didn't know anything about the car. Staff was not helpful at all. More

by colealanda27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Everyone is great and polite greet you with a smile. They make sure you get to where you need to be. More

by Annatass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Cheary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Was upfront and honest about options, did not try to force any particular outcome. Upbeat attitudes help make the process that much greater. More

by brianmatwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Aiden was wonderful. The best experience I have had buying a new truck. Ordered the truck just how we wanted it. More

by WESTASHEVILLEACADEMY08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

April 19, 2025

I was impressed with the salesman, he was a pleasure to work with. He was very knowledgeable about the process of buying a vehicle, More

by LILLIANBRADLEY1959
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

LILLIANBRADLEY1959, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 19, 2025

Sachar was so great to work with. He made the car buying experience easy. He was friendly, kind and respectful! I would recommend him to EVERYONE! If you are looking for a car, go see More

by LaRessie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sachar Mcfadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

LaRessie, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 18, 2025

Very knowledgeable and willing to help. Did not try to steer us one way or another, but tried to make things work out the way we wanted. More

by brianmatwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

brianmatwood, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 18, 2025

Nathan was extremely helpful in getting me into a vehicle, answered all the questions I had and was really made the experience very easy. More

by Vivvraven79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

April 18, 2025

Keep blew up 5 months after owning it and nobody cared less. So I’m telling everybody I know not to go to Auto Star. More

by WINDBREEZE261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

We're very sorry to hear about your experience. That’s certainly not the level of service we aim to provide, and we’d like to make things right. Please reach out to us directly at 330-949-7539, so we can better understand the situation and see how we can help. We value your feedback and hope to have the opportunity to earn back your trust.

April 17, 2025

One of the easiest car buying experiences I've ever had. No haggle, no pressure, efficient and fair. Nathan is great at his job. He went above and beyond to make sure we were satisfied. Couldn't be happier More

by RRickman
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

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