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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
Waynesville, NC
1,533 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs.
Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process.
Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online.
Come see why AutoStar of Waynesville is Worth The Drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,533 reviews
December 21, 2024
They managed to get the parts and get the work done quickly and everyone I dealt with was courteous and helpful! quickly and everyone I dealt with was courteous and helpful! More
by graceannecarter
Verified Customer
December 09, 2024
Emily as very caring and understanding in every decision we made a long the way. We were very pleased with her service and would definitely recommend her and the dealership to others! we made a long the way. We were very pleased with her service and would definitely recommend her and the dealership to others! More
by caustin0703
December 06, 2024
Always treated with respect and kindness from the group. I can always expect professional service on my vehicle I can always expect professional service on my vehicle More
by dalek0
Employees Worked With
December 03, 2024
Generally pretty happy with this interaction with the dealership. This is the second vehicle we’ve purchased there. dealership. This is the second vehicle we’ve purchased there. More
by LOULUVSVB
December 03, 2024
Jeep is less than 3 years old whole engine packed up. Needed replacement . Car was two months at the dealership for a job that the invoice showed took a week in actual Time? Needed replacement . Car was two months at the dealership for a job that the invoice showed took a week in actual Time? More
by MANUEL7
Employees Worked With
December 01, 2024
They helped me with some tire issues I was having and they replaced the tire at no cost . Thank you guy's for caring enough to help me with this problem they replaced the tire at no cost . Thank you guy's for caring enough to help me with this problem More
by The great
Employees Worked With
November 27, 2024
I was pretty disappointed in my experience. The dealership didn’t have the parts that I needed to get work done. The estimates I were given were very high. When I declined the services that wer The dealership didn’t have the parts that I needed to get work done. The estimates I were given were very high. When I declined the services that were recommended to me, I was charged TWO diagnostic fees totaling $350. Overall, I got an oil change (with no change of fuel filter since the dealership didn’t have any) that cost almost $540. Diagnostic fees were never discussed when I dropped off my vehicle, so it came as a complete surprise when I was charged those fees. When I asked Brian about the fees, he was a bit “stand-offish”. A little communication would have gone a long way. Our last communication was at 10:52 in the morning. At 4:20 that afternoon, I finally reached out to see when my Jeep would be ready to pick up, since they were only doing an oil change. They responded that it was ready to pick up. That was pretty frustrating since I now had to scramble to get to the dealership by the time they closed at 5:00. Overall, very frustrating. More
by drbeachumdc
Employees Worked With
November 27, 2024
Emily is amazing! Everyone was pleasant. Highly recommended. The finance office was very helpful. Thanks!!! Everyone was pleasant. Highly recommended. The finance office was very helpful. Thanks!!! More
by Mildred & David
Employees Worked With
November 26, 2024
People were nice but didn’t feel like they tried to go that extra mile. The truck was poorly cleaned upon pickup. that extra mile. The truck was poorly cleaned upon pickup. More
by jacobalberti12
Employees Worked With
