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AutoStar of Sylva
Sylva, NC
541 Reviews
AutoStar USA is the best place to find used cars for sale in Western North Carolina. We have hundreds of used cars and trucks for sale in our network of dealerships. All of our vehicles come AutoStar Certified with a warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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Showing 541 reviews
February 08, 2019
Keep your word Bought a used vehicle the day after Thanksgiving (Friday), most banks were closed but was financed. Things were complete around 5 pm. My bank was clos Bought a used vehicle the day after Thanksgiving (Friday), most banks were closed but was financed. Things were complete around 5 pm. My bank was closed so had to bring my down payment in on Monday. Called Saturday morning around 11 am asking if I could buy my trade-in back. They said they would let me know. When I brought my down payment in I was told I could buy it back for what they gave me for it as soon as the title came in (since the paperwork was already signed). I called several times within the next few weeks to check on status. Was told by salesman and manager that they were still waiting on the title. Some calls were never returned. Received text from original employee I spoke to about the vehicle that the title was in just before Christmas and the manager would be in contact with me. No call through the holidays. I called after Christmas and was told the salesman or manager would call back.....they didn't. When I called back was told they were "trying to find it". They didn't call me back. The next time I called I was told it had been sold. Definitely lost a returning customer! Guess I should have stuck with the dealership I have used several times in the past.....lesson learned. More
by Lynn
Employees Worked With
Katherine Griffin, Mike Baker, John Burke
February 06, 2019
Good people I drove 2 hours expecting the typical sales guy closing a deal.The inventory was plentiful for a small lot.Everything was in great shape and clean.The I drove 2 hours expecting the typical sales guy closing a deal.The inventory was plentiful for a small lot.Everything was in great shape and clean.The sales team set aside an appointment the day before.The staff was friendly and personable.They ran my loan through a few different lenders to get the best loan.Two hours later I was driving my new car home. I even received a phone call to see how my car car has been. More
by Lfdab34
February 05, 2019
Found what we've been looking for! Chris was very helpful in helping us to locate a vehicle with 3rd row seating that was comfortable, reliable, and affordable. His customer service w Chris was very helpful in helping us to locate a vehicle with 3rd row seating that was comfortable, reliable, and affordable. His customer service was second none. I highly recommend visiting Chris at AutoStar of Canton. His manager Brandt was also very personable and very help when going through all the paper work and financing. It was overall a positive experience. 10 out 10 would do again. More
by 321ma05j
Employees Worked With
Chris Williams, Brandt Howard
February 04, 2019
Trip was worth it We found the SUV on Cargurus and drove over 2 hours to look at it. Loved the attitude of Chris and Brandt, they made buying a vehicle enjoyable. We found the SUV on Cargurus and drove over 2 hours to look at it. Loved the attitude of Chris and Brandt, they made buying a vehicle enjoyable. More
by Deb75
Employees Worked With
Chris Williams, Brandt Howard, Chris Eckert
January 31, 2019
They did it! I had a great experience at this dealership. They went above and beyond to get me in the vehicle I wanted even when my OWN bank was giving me a hard t I had a great experience at this dealership. They went above and beyond to get me in the vehicle I wanted even when my OWN bank was giving me a hard time about. I would highly recommend anyone trying to get a vehicle to go here first and save yourself some time. More
by Jesse
Employees Worked With
De-Atra Collins, Mike Baker, Kaitlyn Constante
January 25, 2019
Awesome experience! Loved this dealership and the experience I had. Had been shopping for a few months and went to auto star and found my car within a week. Very professi Loved this dealership and the experience I had. Had been shopping for a few months and went to auto star and found my car within a week. Very professional and very helpful! More
by Madison1
Employees Worked With
Jesica Palacios
January 24, 2019
Looking for a car She was very helpful and friendly with me. They worked with me on my trade to get andwe were able to get the deal done. She was very helpful and friendly with me. They worked with me on my trade to get andwe were able to get the deal done. More
by JayB
Employees Worked With
Amanda King, Jesica Palacios, Tara Lloyd
January 22, 2019
Had a good experience Thanks to the guys at Autostar. They were efficient and easy to work with . I would recommend them to anyone who wishes to buy a vehicle Thanks to the guys at Autostar. They were efficient and easy to work with . I would recommend them to anyone who wishes to buy a vehicle More
by Janice
Employees Worked With
Chris Williams, Brandt Howard
January 22, 2019
2009 Ford Fusion Prompt, friendly, helpful staff, clean car, great customer service easy to work with would recommend this staff and dealership to others. Thanks for Prompt, friendly, helpful staff, clean car, great customer service easy to work with would recommend this staff and dealership to others. Thanks for your help. More
by Corileigh23
Employees Worked With
Jesica Palacios
January 21, 2019
Return Customers Can’t say enough about this place. My experience was even better than last time! They aren’t pushy and they truly care about their customers. They wen Can’t say enough about this place. My experience was even better than last time! They aren’t pushy and they truly care about their customers. They went the extra mile and they were very patient in my vehicle selection and even color choice. Yet again AutoStar made the buying experience has little as stressful and they were amazing! More
by Ricanboy87
Employees Worked With
Mike Baker, John Burke
