Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoStar of Sylva
Sylva, NC
549 Reviews
AutoStar USA is the best place to find used cars for sale in Western North Carolina. We have hundreds of used cars and trucks for sale in our network of dealerships. All of our vehicles come AutoStar Certified with a warranty.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 549 reviews
February 13, 2019
Easy No Hassle Process I saw the car on Saturday and contacted them on Monday and they made the process very easy and painless. I absolutely love my new car. I saw the car on Saturday and contacted them on Monday and they made the process very easy and painless. I absolutely love my new car. More
by dlkowalewski
Employees Worked With
Kaitlyn Constante, Chris Williams, Brandt Howard
February 13, 2019
Great Customer Service. I had not purchased a new or used car in sixteen years and sure enough a few things have changed since then. John Burke and Mike Baker did a wonderful I had not purchased a new or used car in sixteen years and sure enough a few things have changed since then. John Burke and Mike Baker did a wonderful job in walking me through the process, as well as bringing the car I wanted from a distant franchise lot and letting me keep it for a day to have an independent mechanic evaluation. I got the car I wanted and within my budget. More
by AlexLongRN
Employees Worked With
Mike Baker, John Burke
February 11, 2019
Awesome Very helpful and friendly staff..I would recommend stopping by and checking them out. I would visit them again if I should find myself in the market f Very helpful and friendly staff..I would recommend stopping by and checking them out. I would visit them again if I should find myself in the market for another vehicle. More
by Chevyownerx2
Employees Worked With
Mike Baker, John Burke
February 10, 2019
Amazing people to work with! This was a wonderful car buying experience! Amanda and Shane were fantastic! Couldn't ask for a better experience! My whole family will continue to pu This was a wonderful car buying experience! Amanda and Shane were fantastic! Couldn't ask for a better experience! My whole family will continue to purchase cars here! This is the 4th vehicle my family has got thru autostar!! More
by Hudson
Employees Worked With
Amanda King, Shane King
February 09, 2019
Impeccable Vehicles and Impeccable Service Mike, John, and Dee of Auto Star West Asheville are nothing short of friendly and accommodating. They took into consideration of my ideal vehicle and Mike, John, and Dee of Auto Star West Asheville are nothing short of friendly and accommodating. They took into consideration of my ideal vehicle and matched me with a flawless 2015 Toyota RAV4 XLE. I received a great trade-in value for my 2011 Toyota Corolla LE, which helped with affording my monthly payments. They took their time with getting me approved through the banks and finding the best way to finance my vehicle. They even courteously washed my new vehicle before I drove it off the lot. I highly recommend Auto Star of West Asheville for those looking to get into a good-as-new used vehicle and those that want high-quality service from an amazing staff. More
by MegEMags
Employees Worked With
De-Atra Collins, Mike Baker, John Burke
February 09, 2019
Great experience Just stopped by to look was not planning on making a purchase. Really wonderful staff, helped through the entire process. I feel as if we received a f Just stopped by to look was not planning on making a purchase. Really wonderful staff, helped through the entire process. I feel as if we received a fair deal and prompt attention. Would recommend to others More
by JDSD
Employees Worked With
Shane King
February 09, 2019
Was fast with great customer service This dealership really works with you to find what works for you best. The commitment they show is fantastic and I'd definitely recommend this place t This dealership really works with you to find what works for you best. The commitment they show is fantastic and I'd definitely recommend this place to family and friends! More
by Jayhill75
Employees Worked With
Mike Baker, John Burke, Tara Lloyd
February 09, 2019
Awsome Very easy buying and great professional people made my buying experience the best . Will recommend auto star to anyone wanting to buy ther next vehicl Very easy buying and great professional people made my buying experience the best . Will recommend auto star to anyone wanting to buy ther next vehicle More
by Mario12345
Employees Worked With
Shane King, Chris Eckert
February 08, 2019
Keep your word Bought a used vehicle the day after Thanksgiving (Friday), most banks were closed but was financed. Things were complete around 5 pm. My bank was clos Bought a used vehicle the day after Thanksgiving (Friday), most banks were closed but was financed. Things were complete around 5 pm. My bank was closed so had to bring my down payment in on Monday. Called Saturday morning around 11 am asking if I could buy my trade-in back. They said they would let me know. When I brought my down payment in I was told I could buy it back for what they gave me for it as soon as the title came in (since the paperwork was already signed). I called several times within the next few weeks to check on status. Was told by salesman and manager that they were still waiting on the title. Some calls were never returned. Received text from original employee I spoke to about the vehicle that the title was in just before Christmas and the manager would be in contact with me. No call through the holidays. I called after Christmas and was told the salesman or manager would call back.....they didn't. When I called back was told they were "trying to find it". They didn't call me back. The next time I called I was told it had been sold. Definitely lost a returning customer! Guess I should have stuck with the dealership I have used several times in the past.....lesson learned. More
by Lynn
Employees Worked With
Katherine Griffin, Mike Baker, John Burke
February 06, 2019
Good people I drove 2 hours expecting the typical sales guy closing a deal.The inventory was plentiful for a small lot.Everything was in great shape and clean.The I drove 2 hours expecting the typical sales guy closing a deal.The inventory was plentiful for a small lot.Everything was in great shape and clean.The sales team set aside an appointment the day before.The staff was friendly and personable.They ran my loan through a few different lenders to get the best loan.Two hours later I was driving my new car home. I even received a phone call to see how my car car has been. More
by Lfdab34
Employees Worked With
Mike Baker, John Burke, Laura Sanders
