AutoStar of Sylva

I had a bad experience in mid 2019 with Autostar and almost wrote off the company completely. Shane King ask me to talk to him first if I ever wanted a new vehicle. Long story short, Autostar Henderso almost wrote off the company completely. Shane King ask me to talk to him first if I ever wanted a new vehicle. Long story short, Autostar Hendersonville all but had me looking for another dealer. I only tried Autostar due to the fact that Jim Barkley sold to Anderson (my family has purchased 20+ vehicles from Jim Barkley within a decade. Since Autostar Sylva was the closest dealership to me before Waynesville, I decided to just stop by. I am EXTREMELY glad that I did. Mr. King is not like any other salesman that I have ever worked with. And believe me, it's been a lot. I average a vehicle every year and a half. Mr. King never hassled me. He never made me feel rushed. He answered every question that I had. And the one question that he could not answer, he called and got the answer within a day. Mr. King was ALWAYS available to me. Mr King made me feel as if he was my best friend shopping for a vehicle with me. Best of all Mr. King built a relationship with my family. He even went above and beyond by doing the small things that count. For instance, Mr King asked my kids what their favorite color was. The next moment, Mr King brought a balloon the exact color that my kids said. Those are the small things that end up being the HUGE deciding factor for families that purchase vehicles. I HIGHLY recommend any person seeking a vehicle to speak with Mr King. Not necessarily Autostar, but Mr Shane King himself. That gentleman knows what family and customer service is all about! More

Great experience with this dealership. Shane King helped us get our 2016 F-150. He did not badger us and was very accommodating with everything that we asked of him. Thanks Shane and Auto Star for a great p us get our 2016 F-150. He did not badger us and was very accommodating with everything that we asked of him. Thanks Shane and Auto Star for a great purchase. More

My experience with Shane and Amanda was great. They helped me every step of the way and made it super easy to get my beautiful new car that day! Thanks guys I love it. -Matt helped me every step of the way and made it super easy to get my beautiful new car that day! Thanks guys I love it. -Matt More

Great service. Awesome car I’m extremely pleased with Auto start. Shane King was first class the whole way. Helpful with what I wanted and made it extremely easy for me. Loving I’m extremely pleased with Auto start. Shane King was first class the whole way. Helpful with what I wanted and made it extremely easy for me. Loving my new Nissan Rogue More

Amazing The staff was extremely helpful. Make sure you ask all your questions because they will have an answer and help with anything and if they can’t they The staff was extremely helpful. Make sure you ask all your questions because they will have an answer and help with anything and if they can’t they will be honest about your best options even if doesn’t benefit them. More

Easiest car buying experience I’ve ever had Shane King was extremely helpful throughout the whole process of buying my truck. He was able to help me find the truck I always wanted and he made th Shane King was extremely helpful throughout the whole process of buying my truck. He was able to help me find the truck I always wanted and he made the process very simple. It was a great experience working with him and his wife, and they made me feel like part of the family. More

Perfect car buying experience If you’re either a first time buyer or have bought many cars through out the years this will be the best experience you’ll ever have buying a car. We If you’re either a first time buyer or have bought many cars through out the years this will be the best experience you’ll ever have buying a car. We made an appointment with Mary and she was so helpful, professional and timely with everything she did. All through the day she checked in with us to make sure everything was going great and congratulated us on the car once we finished everything. Shane King, who sold us the car, was the honest and down to earth guy who helped us find the car of my dreams for the right price. He talked about his family and asked us about ours and listened and took his time with us to truly give us the best car buying experience possible. Autostar of Sylva is the place to go 100%. More

Amazing Customer Service! Such an amazing purchasing experience! All of the people we worked with had amazing customer service and we're very knowledgeable. Best car buying exp Such an amazing purchasing experience! All of the people we worked with had amazing customer service and we're very knowledgeable. Best car buying experience ever! We will only ever buy from AutoStar of Sylva from now on! And I highly recommend Amanda, Shane, or Jessica to anyone looking to purchase a vehicle! More

Amazing, great group of folks! Went above and beyond to help with finding the truck and budget. Went and picked it up at another auto star dealership and brought it back, so all I h Went above and beyond to help with finding the truck and budget. Went and picked it up at another auto star dealership and brought it back, so all I had to do was get in and drive home! More

Awesome sales people Best place to go ,Lots of models to choose from. Awesome sales people friendly knowledgeable of the vehicles on their lot .great place all round Best place to go ,Lots of models to choose from. Awesome sales people friendly knowledgeable of the vehicles on their lot .great place all round More