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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
330 Reviews

330 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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November 10, 2023

We were driving in for a vacation in Asheville when our Jeep had problems. They got us in immediately and had the issue resolved in less than 2 days. Excellent service and extremely friendly staff. Compl More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein, John Hamrick
Nov 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Bob, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

November 09, 2023

Friendly, efficient and thorough. Service advisor double checked my vehicle to make sure it was good to go. More

by BMLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Nov 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

BMLANE, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

November 08, 2023

Made my appointment they took my car on time and got it back right away More

by BEERMAN007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Sawyer, Erik Klein, John Hamrick
Nov 08, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

BEERMAN007, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 06, 2023

Good and friendly service. Although I thought a 2 Hour wait time was a bit excessive and I had a scheduled appointment. More

by carolinablue119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Nov 06, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

CarolinaBlue119, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 28, 2023

Been giving me great service since I moved to town last year.Always helpful with issues I have. More

by SOYANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein, John Hamrick
Oct 30, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

SOYANDELL, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 27, 2023

Excellent, reliable service from an awesome crew. This is the only place I service any and all of my vehicles. More

by Dr. Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin "SWAG" Sweigard
5.0
This rating includes all reviews, with more weight given to recent reviews.
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Smith, Erik Klein, John Hamrick, Weston Mccurry
Oct 30, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Dr.Chuck, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 26, 2023

Great service and personal attention as well as honesty loyalty and consistency with every engagement More

by RJTREPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein, John Hamrick
Oct 30, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

RJTREPPER, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 21, 2023

Very pleased with the service I received. I would like to commed Michael Ruff, my service advisor for his professionalism, politeness, and makine me feel comfortable with work to be done. More

by TomHJr8890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ruff
Oct 24, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Tom, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 20, 2023

We were very impressed with the job Jorge and Wes did to make the purchase of our new Gladiator possible. More

by sam.curlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Del Valle Espinosa
Oct 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Sam, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 20, 2023

They did a wonderful job and finished it in a timely manner.also keeping me up to date on what we going on More

by CONSTANCECHRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein, Michael Ruff, John Hamrick
Oct 24, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

CONSTANCECHRISTINA, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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