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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
330 Reviews
Call Service Center (828) 692-8777

330 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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January 05, 2024

Colbey in the Service Department was and continues to be extremely professional, helpful, and customer service oriented. More

by pklima1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colbey
Report | Print
Jan 11, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

pklima1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 01, 2024

No shuttle service offered when you know your brand new vehicle will be there for at least 3 hours. More

by w.sobolewski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Report | Print
Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

w.sobolewski1, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 16, 2023

Great service as always. Only dealership I bring my Truck to. Will most definitely be back. More

by bcombs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aguilar
Report | Print
Dec 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

bcombs1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 15, 2023

Pleasant people, nice and clean place, they work with you the whole time. They respond any questions you may have. I'm impressed. Thank you. More

by mmendieta7875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

mmendieta7875, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 12, 2023

helped me out when no one else would did all they could helping me with warranty More

by couchhound9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
colby and danny
Report | Print
Dec 12, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

couchhound9, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 11, 2023

Going above and beyond and making the customer feel heard and valued. That is important. I felt that this visit. Thanks More

by GAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who John is … but there were two guys there, John Hamrick
Report | Print
Dec 12, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Gail, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 09, 2023

This was my first time at this particular dealership, and my experience was very pleasant More

by maryhart63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Report | Print
Dec 12, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

maryhart63, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 04, 2023

Quick and friendly very professional and knowledgeable I would highly recommend anyone to bring their vehicle for maintt More

by jalon.wynn5
Recommend Dealer
Yes
Employees Worked With
Mitchell Brown
Report | Print
Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

jalon.wynn5, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 02, 2023

I have had a great deal of negative experiences with other Ram dealers in the area. I decided to try your dealership (an hour away) and experienced very professional service staff. They knew their stu More

by gschletter7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Report | Print
Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

gschletter7, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 02, 2023

Had to have car in 3 times to get issue fixed. Hopefully 3rd time is a charm! More

by MARK@ELLSWORTHTEAM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny is who I worked with John is no longer there
Report | Print
Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

mark@ellsworthteam.com, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

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