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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
321 Reviews

321 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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July 25, 2022

Very nice and efficient. Everything was done in timely manner. I will be back in the future. More

by thompsonmichelle0420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eckert, Laura Sanders, Torie Smith
Jul 28, 2022 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

June 27, 2022

WENT IN FOF SERVICE. VERY FRIENDLY AND FAST GOT MULTIPLE CALLS TO UPDATE THE PROGRESS AND LET US KNOW AS SOON AS WE COULD PICK IT UP More

by OWENSMATTHEWF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Drye, Chris Eckert, Jonathan Forfa
Jun 28, 2022 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

June 19, 2022

Courteous Staff, but it took almost all day to have oil changed and tires rotated on two vehicles. More

by robertebradley
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Robert, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

June 18, 2022

The service department staff did a great job of keeping the service time quick so no long wait for an oil change and tire rotation. The staff was courteous and friendly. More

by TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

TC, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

June 08, 2022

they treated me like I was invisible NO CUSTOMER SERVICE at all I will NEVER go back More

by janejennings3827
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Eckert
Jun 13, 2022 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Jane, We sincerely apologize that you did not have a great experience with us. Thank you for your feedback. We do our best to provide excellent customer service, and we apologize if things did not work out. If there is anything we can do to try and differ your opinion, please do not hesitate to contact us at csiautostar@autostarusa.com.

May 20, 2022

Took my vehicle in to have the A/C fixed. Was told it would be $140 just to diagnose the problem and none of that would go toward the repair. Never found the leak and charged me $230 to add r More

by Jostephe6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know name
May 23, 2022 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Jostephe6, We sincerely apologize that you did not have a great experience with us. Thank you for your feedback. We do our best to provide excellent customer service, and we apologize if things did not work out. If there is anything we can do to try and differ your opinion, please do not hesitate to contact us at csiautostar@autostarusa.com.

March 31, 2022

Extremely knowledgeable and helpful staff. Explained all that they did and what else might need doing. Efficiently worked and had my truck in tip-top condition in no time. Very friendly fo More

by ljs72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Drye, Chris Eckert
Apr 01, 2022 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

March 26, 2022

Took my car in on time. I asked for a few other things to be checked and that was no problem. Returned my car to me in 35 minutes with all systems a.o.k. More

by basull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Drye
Mar 29, 2022 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

March 25, 2022

Very nice, clean dealership. The service departments staff is exceptional. Always friendly, helpful, and professional! More

by Gehring.marissa14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Drye, Chris Eckert
Mar 29, 2022 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

March 23, 2022

Service writer was very helpful and courteous, parts were ordered and arrived quickly, repair was made on time More

by Markglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Drye
Mar 24, 2022 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

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