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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
324 Reviews

324 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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April 03, 2023

I called they got me the next day that was awesome. Thanks autostar I will be back. More

by jimmygator72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Jimmy, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 03, 2023

The staff is very polite, concerned about The issues with my vehicle & realize the Many issues I had with only 162 miles On my New Car ! More

by WRH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Owenby
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

WRH4, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 02, 2023

In and I out and staff are very professional and helpful. I made a appointment and it was all good. More

by NANCEPEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Nancepea, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 02, 2023

Service as as advertised. In and out as scheduled. Very satisfied with the improvement here. More

by FREESE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Freese0, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 02, 2023

Everything was done well and in good time. All the personal had a great attitude More

by Jackplaysgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Del Valle Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Olp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Owenby, Geneva Buchanan, Ken Kavanaugh
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Jackplaysgin, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 02, 2023

Over the past 16 years I have only had exceptional service for my Dodge Dakota. The representatives are courteous and friendly and always explain what is being done. I have ultimate faith in their w More

by ljs72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

LJS72, Thank you for writing a review! Welcome to the Autostar Family!

April 02, 2023

Ridiculously Over priced, they can diagnose it but I'll take it elsewhere to get it fix. Ex. Catalytic converter 2500...took it to precision tune $900 out the door, with one year warranty ... piston, steer More

by SJORDAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

SJORDAN14, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

April 02, 2023

Great experience regarding a repair to my 2016 ram 1500. The service technician was kind and very helpful More

by cshepherd75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Sessoms
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

CShepherd75, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 01, 2023

Is responsive in dealing with my issues. Had an oil change and a break contoler installed. It took about 2.5 hours. They have a nice area to wait while they work on your vehicle. More

by info@muddymontrie.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

info@muddymontrie.com, Thank you for writing us a review! We appreciate your business. Welcome to the Autostar Family!

March 30, 2023

Service writer James was excellent. Jobs were done the first time correct. The wait for warranty repairs is ridiculous and a safety hazard but that is RAMs fault. More

by RJGSEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

RJGSEA, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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