AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

completely stripped all 20 of my lug nuts from over tightening. had to replace them. fused 4 nuts onto studs, had to replace them. pass side front wheel was not seated correctly, missing a center cap o tightening. had to replace them. fused 4 nuts onto studs, had to replace them. pass side front wheel was not seated correctly, missing a center cap on one rim, didn't replace valve stems, tires aren't balanced. called manager and left a message, never got a call back. completely terrible, will never ever go back there. More

Friendly people. Just wished they had a burger joint inside the waiting room. Thank you Just wished they had a burger joint inside the waiting room. Thank you More

AutoStar was a great place to buy our car from. Greg was super helpful in getting us a good trade for our car and sold us a wonderful Renegade. Greg was super helpful in getting us a good trade for our car and sold us a wonderful Renegade. More

I am very pleased with the service I have received consistently. Recently I had a challenging issue with one of my tires that had been punctured by a nail. The style of tire had been discontinued but consistently. Recently I had a challenging issue with one of my tires that had been punctured by a nail. The style of tire had been discontinued but James took on the challenge and found one far away from here. Within the week problem solved. I have been doing business exclusively at this business and I am so grateful for the treatment I receive. James is my hero; he cares about good service More

Great mechanics awful customer service. The costumer service representative “Eric” wasn’t helpful or caring about his job. He doesn’t want to take responsibility for any of his actions. The costumer service representative “Eric” wasn’t helpful or caring about his job. He doesn’t want to take responsibility for any of his actions. More

Helpful and attentive! All of the staff was incredibly patient and made the experience a great one. All of the staff was incredibly patient and made the experience a great one. More

Everyone was pleasant, the work was completed quickly and reasonably priced. They did not try to up-sale me. Overall a very positive experience. reasonably priced. They did not try to up-sale me. Overall a very positive experience. More

Mostly very happy with their service. Would recommend them. Go here for the convenience as it is near. Would recommend them. Go here for the convenience as it is near. More

My experience was the best I've ever had at a dealership. My Service Advisor - Erik, was great,. He had my apt. information, took the car in promptly, explained that there were 2 outstanding recalls on the v My Service Advisor - Erik, was great,. He had my apt. information, took the car in promptly, explained that there were 2 outstanding recalls on the vehicle, gave me a possible explanation for what my immediate problem was and got my contact info. I elected to stay and wait for my car and was pleasantly surprised by the great waiting area with free coffee and water, vending machines, comfortable and ample seating and a big screen television. The car was done within an hour or so and, it turns out, the software (recall) upgrades got rid of my problem. Everything was handled professionally, efficiently and all at no charge. Best service appointment ever!!! More

James was great. Will definitely use him again. Was very pleased with the service outcome Will definitely use him again. Was very pleased with the service outcome More