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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
324 Reviews

324 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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August 02, 2023

Always prompt and courteous service. Questions answered, if any asked. Never a problem with making an appointment. More

by JEBTOUSSAINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JEBTOUSSAINT, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 02, 2023

Your dealership 's service department was "John"ny" on the spot! John helped us so much as we were on vacation and he told us to go on our trip, have a good time and he would get us all fixed up and we co More

by camcarz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

camcarz1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Aug 21, 2023 -

camcarz1 responded

You're very welcome!

July 29, 2023

Original problem was initially resolved relatively quickly. Then the same warning light went off again. When I addressed this concern the staff was thorough and fair with their secondary assessment... More

by BDUGDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein, John Hamrick
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

BDugdale, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 26, 2023

Friendly service despite being under renovations for the office area. Was able to schedule in relatively short window of time. More

by G3ISME
Recommend Dealer
Yes
Employees Worked With
Michael Ruff
Jul 26, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you Mr. Ruff for your continued support. We appreciate your business!

July 26, 2023

Excellent service. The diagnostics clearly showed the issue I was having, and I got good advice how to address it. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

David, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 24, 2023

It took as long as they said. It was easy to get an appointment online. More

by HEJ65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein, Michael Ruff, John Hamrick
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

HEJ65, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 22, 2023

Staff goes above and beyond. Courteous and professional, and values the customers time. Highly recommend. More

by roxyhoula1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Roxy, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 21, 2023

Erik was very helpful and attentive. They got me in and out super fast and price was fair. More

by MICHAEL.NICHOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein, John Hamrick
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Michael, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 20, 2023

Prompt, kind, considerate and definitely on top of things with the vehicles. I'm a very satisfied customer. More

by MICHELEANGELOPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein
Jul 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

MICHELEANGELOPT, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us.

July 20, 2023

This place will never work on another jeep or any vehicles in my family or anyone's family,friend or coworkers that I know. They are dishonest. They charged 500 to supposedly charge a part and the ca More

by Abb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Klein
Jul 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your visit to our dealership. We value your feedback as it helps us improve our services. Please reach out to our customer service department at (828) 774-1117 We would appreciate the opportunity to speak with you personally and work towards resolving any outstanding issues. Your satisfaction is our priority, and we want to ensure we address your concerns promptly.

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