AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

They took my car right in at 145pm with a 200pm appt. I got my car back at 300 pm and paid right away. My only thought was that it took a long time for am oil change and tire rotation.. I got my car back at 300 pm and paid right away. My only thought was that it took a long time for am oil change and tire rotation.. More

Bad communication regarding answering phone and providing updates. Dropped my vehicle off on wed night finally got ahold of somebody on Friday who said two people didn’t show up for work and they hadn’t ev updates. Dropped my vehicle off on wed night finally got ahold of somebody on Friday who said two people didn’t show up for work and they hadn’t even looked at my vehicle yet. Apparently my time is not valued. Would have been nice to know this as I was out a vehicle for another day with no communication. Then when I went to pick up the vehicle after the diagnostic i was informed that they had over quoted my bill a 1,000 dollars. Need to improve communication and trust. Decided to buy a new vehicle and went elsewhere. If your behind in work and scheduling you need to be honest with customers I wouldn’t recommend unless there are drastic changes with communication More

Everyone is so helpful and knowledgeable, I bought my car here and have had it serviced here, they will always have my business. here and have had it serviced here, they will always have my business. More

Service advisor was personal and easy to deal with. Sales assisted in providing me a ride home and back to the dealership. Recalls will be preformed when parts are in stock. Sales assisted in providing me a ride home and back to the dealership. Recalls will be preformed when parts are in stock. More

They have great communication skills, stand by their word, & courteous. Went the extra mile to get an initial problem corrected. word, & courteous. Went the extra mile to get an initial problem corrected. More

Great people that stand behind their vehicles great customer service after the sale and beyond customer service after the sale and beyond More

I was treated well and didn't have to wait very long. I will highly recommend Autostar to others. I will highly recommend Autostar to others. More

Took almost three hours for a oil change and tire rotation that is ridiculous on that long of a time rotation that is ridiculous on that long of a time More

Service is always great at AutoStar. Erik is a professional and nice service advisor and I am lucky enough to usually work with him. Best Jeep service in town. Erik is a professional and nice service advisor and I am lucky enough to usually work with him. Best Jeep service in town. More

Very friendly and professional! Went in for recall work and decided to get some new tires while I was there. I will definitely use them again! Went in for recall work and decided to get some new tires while I was there. I will definitely use them again! More