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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
342 Reviews
Call Service Center (828) 692-8777

342 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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May 31, 2025

Very happy with the dealers however the service I'm not brand new 2025 Ram still in the shop not repaired yet More

by frank_flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MaryBeth Wilbanks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025

Arrived about 5 min ahead of appointment and was met right away. Service performed and everything explained well as always. My warranty has expired but I still bring my vehicle back for the great servi More

by edwinlovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hudson
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May 19, 2025

I dropped off our van just after the dealership opened and all work was completed on-time. More

by LaughingHills
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

LaughingHills, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 18, 2025

Great service and they were really patient with me and my questions. I will try to have all of my service done at their location moving forward. More

by BILLY54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hudson
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May 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Billy, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 15, 2025

Every time we bring it in with a service code they can not find problem and it comes back on after we get it back to work. More

by skeyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MaryBeth Wilbanks
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

skeyse, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

May 15, 2025

Everyone was very polite and professional. I am very pleased with this dealership. I will use this service department for all our vehicles. More

by ROBSNELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saxxon Emory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Groves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greyson Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Deemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

RobSeneller, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 10, 2025

Friendly, very helpful, and my car is always in good hands. My car is older but is always treatedd as an expensive new car! More

by KATIENAMET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

KATIENAMET, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 07, 2025

Perfect Team. Always listen to your needs. The service in the shop is always on time. Easy to get an appointment. More

by THE-HYPERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Metcalf
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May 09, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

THE-HYPERMAN, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 06, 2025

Professional, understanding service writer was professional- tried his best to work within my time limit More

by mathis_beachbum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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May 06, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

mathis_beachbum, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 04, 2025

Was very good and quick and in and out with out a problem. Did a wonderful job. More

by LADYWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Deemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

LADYWORK, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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