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AutoStar Chrysler Dodge Jeep Ram of Hendersonville

Hendersonville, NC

4.7
1,446 Reviews
AutoStar Chrysler Dodge Jeep Ram of Hendersonville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.hendersonvilleram.com and join our online communities. There we offer news, promotions, events, specials and prizes which are only available online. Come see why AutoStar Chrysler Dodge Jeep Ram of Hendersonville is Worth The Drive! AutoStar Chrysler Dodge Jeep Ram of Hendersonville 401 Duncan Hill Rd Hendersonville, NC 28792
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401 Duncan Hill Rd

Hendersonville, NC

28792

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Showing 1,446 reviews

February 20, 2024

Dependable, friendly, and prompt best describes my experience with Autostar and will continue to go there in the future More

by crunchyfrog60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

crunchyfrog60, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family

February 19, 2024

Difficult to find water entry leak on a 2023 wrangler. They figured out the problem and just waiting for the part to come in to finalize the repair. Prompt service More

by Jeep wrangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

"Jeep Wrangler", Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

February 17, 2024

Easy to make a appointment service advisor was great was quick and easy thanks for taking care of my van More

by JOHNOLSEN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JOHNOLSEN2002,Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 17, 2024

The staff was very friendly and helpful. Service was completed in a time manner too More

by j.woodruff07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

j.woodruff07, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family

February 17, 2024

My sales consultant Alejandro and the manager Saul were extremely helpful throughout the process of getting my car from AutoStar of Hendersonville. They provided plenty of detail, and their dedication to t More

by Aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Sweigard, Ruben Estrada
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Aaron, We're absolutely delighted to hear that we exceeded your expectations! Thank you for your glowing review. It was a pleasure serving you, and we're grateful for your appreciation. We're committed to providing exceptional service and look forward to delivering it again in the future! Welcome to the Autostar Family!

February 17, 2024

Wonderful experience in my purchase of my new car. First, Saul, the sales manager, was so helpful, and fast in getting my financing moved through. Next, Alejandro my salesman was helpful in getting More

by william_ehrlich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin "SWAG" Sweigard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Estrada
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

william_ehrlich,Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

February 16, 2024

The service was great everyone was very knowledgeable they went above and beyond for us we would definitely come back More

by adc3176
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylynn James, Devin Smith
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

adc3176, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 16, 2024

Jacinto was clear and exact on when I could get my oil change done. Upon dropping the car off, he was exact with how long the oil change would take. More

by JDS956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JDS956, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 16, 2024

Every one was friendly and helpful with our purchase. I will do business in the future More

by adammac32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin "SWAG" Sweigard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Agne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

adammac32, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 15, 2024

THIS PLACE SUCKS. 1 TECH AND WORK ON MY TRUCK UNTIL APRIL, WARRANTY ISSUE AND DEAD IN THE WATER. xxx ILL NOT USE THEM AGAIN AND CERTAINLY WOULD NOT RECOMEND THEM More

by scarpenter171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

scarpenter171, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

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