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AutoStar Chrysler Dodge Jeep Ram of Hendersonville

Hendersonville, NC

4.7
1,446 Reviews
AutoStar Chrysler Dodge Jeep Ram of Hendersonville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.hendersonvilleram.com and join our online communities. There we offer news, promotions, events, specials and prizes which are only available online. Come see why AutoStar Chrysler Dodge Jeep Ram of Hendersonville is Worth The Drive! AutoStar Chrysler Dodge Jeep Ram of Hendersonville 401 Duncan Hill Rd Hendersonville, NC 28792
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401 Duncan Hill Rd

Hendersonville, NC

28792

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Showing 1,446 reviews

September 23, 2023

Excellent service. Salesman very knowledgeable. Sales manager very thoughtful and knowledgeable as well. It was a very proficient. Very smooth and efficient sale. Very More

by paulandkristy4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin "SWAG" Sweigard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Phail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

paulandkristy4ever, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

September 22, 2023

Was not happy about paying for a software update that I could done if the program had worked properly. Even the tech had the same issue and had to restart it. That should be covered by dodge. Not to mentio More

by misspennyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein, Michael Ruff, John Hamrick
Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

misspennyr, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

September 21, 2023

Great experience with John in the service department with my Jeep Grand Cherokee! He was friendly, knowledgeable, and provided exactly what I needed. The guys even worked a little past their normal lunch bre More

by emilyhwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

emilyhwest, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

September 21, 2023

Extremely pleased with the work that was done in my car. If their customer service is always this good I’ll defy come back. Thanks again! More

by MBW124DRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ruff, John Hamrick
Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

MBW124DRIVER, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 21, 2023

Danny was a great service advisor! Thanks for quick service. I truly appreciate the service. More

by NLP23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

NLP23, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 17, 2023

Friendly and helpful service. Fully explain any and all issues with your vehicle. Highly recommend. More

by ASHEVILLE.PETE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein, Michael Ruff, John Hamrick
Sep 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

ASHEVILLE.PETE1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 17, 2023

Service was easy to schedule and performed promptly. Building is being remodeled but coffe was available and chairs for sitting were available. More

by jrlayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Sep 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JRLayton, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 16, 2023

Such an amazing group, Jorge and Jaylynn were so helpful and caring. Really knew how to make me feel comfortable while I waiting for service. More

by Ghost33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Del Valle Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylynn James, Michael Ruff, John Hamrick
Sep 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 16, 2023

Truly the easiest process, great communication, very supportive and knowledgeable. Felt extremely comfortable and understood my needs and wants. More

by Ghost33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Del Valle Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylynn James
Sep 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Ghost33, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 16, 2023

Sold my Jeep to Jaylynn, it was the easiest process I have ever dealt with. Great communication, very informative, and made the process so simple and easy! More

by Rebel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Del Valle Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylynn James
Sep 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Rebel, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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