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AutoStar Chrysler Dodge Jeep Ram of Hendersonville

Hendersonville, NC

Overview
Employees
Reviews
4.7
1,446 Reviews
AutoStar Chrysler Dodge Jeep Ram of Hendersonville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.hendersonvilleram.com and join our online communities. There we offer news, promotions, events, specials and prizes which are only available online. Come see why AutoStar Chrysler Dodge Jeep Ram of Hendersonville is Worth The Drive! AutoStar Chrysler Dodge Jeep Ram of Hendersonville 401 Duncan Hill Rd Hendersonville, NC 28792
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401 Duncan Hill Rd

Hendersonville, NC

28792

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Showing 1,446 reviews

October 10, 2023

They were friendly and very helpful. Explained everything I needed to know about the vehicle I bought. More

by derrricl2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Phail
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

derrricl2000 responded

Thank you for your speedy service.

Oct 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

derrricl2000, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 07, 2023

Overall a great experience here at AutoStar of Hendersonville. Noah was very patient with my selection and did a fantastic job helping me out. Would 100% recommend. Everyone there has a smile on t More

by Samuel Wolfe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Agne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Smith
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Oct 09, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Samuel, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 06, 2023

I took my truck for its second oil change and tire rotation. I’ve had no issues with it. Within a few miles of leaving, the front driver’s side wheel came off while I was driving. More

by west.sean.e
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Technician that worked on truck
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Oct 09, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

west.sean.e, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

October 06, 2023

Every one was very polite and went above and beyond when I had problems an hour after leaving the dealership would recommend this dealership to anyone More

by Santa Claus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
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Oct 09, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Santa Claus, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 05, 2023

The dealership was incredibly professional and exemplary at tailoring to the customer (me) and my needs. More

by cruzanthony173
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Agne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Smith
Report | Print
Oct 09, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

cruzanthony173, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 04, 2023

Everyone one was helpful and professional. The team spent quality time explaining the features of the vehicles and answered all the questions we had. I would purchase another vehicle from this More

by tomartinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

tomartinez, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

October 03, 2023

Great people! Got us in and out. Gave us what we wanted for our trade in which is HARD in this market. Great godly people. The manager came out and met us. Good co More

by Garnesmaddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Phail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon
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Oct 09, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Garnesmaddie, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

October 03, 2023

Everyone was attentive and seemed to work well as a team. Everyone was personable and nice More

by jc.diem
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Valle Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

jc.diem, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 03, 2023

Devin and Greg was awesome very pleasant experience on the purchase of my 2015 camero More

by Bettina Marquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Bare, Devin Smith
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Oct 03, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Bettina, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 03, 2023

Made oil change appointment and waited over 2 1/2 hours with communication only when I asked. More

by JOHNSEBRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ruff
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Oct 09, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JOHNSEBRAN, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

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