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AutoStar Chrysler Dodge Jeep Ram of Hendersonville
Hendersonville, NC
1,464 Reviews
AutoStar Chrysler Dodge Jeep Ram of Hendersonville is the place to go for all your new and used car needs.
Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process.
Please visit www.hendersonvilleram.com and join our online communities. There we offer news, promotions, events, specials and prizes which are only available online.
Come see why AutoStar Chrysler Dodge Jeep Ram of Hendersonville is Worth The Drive!
AutoStar Chrysler Dodge Jeep Ram of Hendersonville
401 Duncan Hill Rd
Hendersonville, NC 28792
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,464 reviews
February 17, 2025
Autostar and Jake Weis were by far the friendliest and most attentive dealer I’ve been too. Definitely a family dealership and will make you feel like it. Jake was honest, helpful, and easy to talk to. 5 most attentive dealer I’ve been too. Definitely a family dealership and will make you feel like it. Jake was honest, helpful, and easy to talk to. 5 stars! More
by giancarlojuarez828
February 16, 2025
Sales person was great. Helped us get into the vehicle we wanted quick! Great service. Helped us get into the vehicle we wanted quick! Great service. More
by Brad
Employees Worked With
February 07, 2025
The dealer ship went above and beyond to help us make the transaction as smooth as possible . transaction as smooth as possible . More
by Reece
February 04, 2025
The experience was wonderful! Sarah Lisenby was super kind, helpful and very patient with us! Answered all of our questions and helped us through the whole process. Thank you! Sarah Lisenby was super kind, helpful and very patient with us! Answered all of our questions and helped us through the whole process. Thank you! More
by Christian
Employees Worked With
February 04, 2025
Sarah did an amazing job from the minute we entered the door to leaving with our new car! She was patient and made sure all of our concerns were addressed. We can't thank her enough! door to leaving with our new car! She was patient and made sure all of our concerns were addressed. We can't thank her enough! More
by marlenepulido31
Employees Worked With
January 31, 2025
Good experience all around, quick service and great deals. They were nice and personable and wanted to make me happy. That was there main goal. deals. They were nice and personable and wanted to make me happy. That was there main goal. More
by aaronhaggard99
January 31, 2025
Sarah made our car buying experience painless and straightforward! She made us feel comfortable and well taken care of. We were able to see all the different vehicles we had interest in and Sarah was straightforward! She made us feel comfortable and well taken care of. We were able to see all the different vehicles we had interest in and Sarah was knowledgeable about each one. Thank you Sarah! More
by Taylor Milliman-Haggard
January 29, 2025
The service I received at Autostar was great to the tee! Sales showed great patience with my situation, and everything worked out for the best! Thanks guys! Sales showed great patience with my situation, and everything worked out for the best! Thanks guys! More
by Joshuae498
December 13, 2024
August 27, 2024: We were towing a 5th wheel on day one of an extended vacation when our RAM gasser had a major transmission failure. A suitable replacement 2500 diesel was on the Autostar of Hendersonvill of an extended vacation when our RAM gasser had a major transmission failure. A suitable replacement 2500 diesel was on the Autostar of Hendersonville lot. The "used truck" they had was in good shape and drove well, so we signed the deal. Management was gracious to allow us to boon-dock overnight in their back lot allowing us to shift all the towing components over to the new truck. However, while I was installing the 5th wheel hitch and standing in the bed, I noticed on the cab top serious dents and scrapes, all the way down to bare metal with flaking rust. Apparently, the previous owner drove it into a low parking garage. This damage is not observable unless you are standing in the bed nor was it pointed out by the salesman or listed in the super clean Carfax. I brought the damage to the Sales Manager's attention and in discussion, phrases like "You bought it as is" and "It's minor damage" were stated. I truly believe he was just as surprised to see this damage, but I was disappointed that he used these words in our conversation. I also believe Autostar of Hendersonville missed this damage on their trade-in inspection when they took possession! After some back and forth, and to their credit Autostar of Hendersonville produced a "We Owe You" paper that said they would fix the damage when our extended trip was completed. That was a perfect and desired solution and allowed the deal to be sealed. I was a happy customer as I drove away to meet our adventure, and I provided several reviews heaping praise for their work with us during this stressful situation. Fast forward to the repair. We live 2.5 hours away from Hendersonville so I thought it reasonable to get a "local to me" quote for the repair. My local body shop quoted $1728 and said the headliner would have to be dropped and the damage worked out before filling and painting. I sent the quote to Autostar of Hendersonville and they declined the offer, advising me to bring the truck in for the body work. We scheduled the repair and drove the 5 hours round trip to the dealership. Today was pickup day. The headliner had not been dropped and the repair to the cab roof is NOT even up to high school body shop standards. Is it painted the same color? YES. Are the gouges filled? YES. Is the paint smooth? NO, and the roof shows a 3/8" negative dip in the middle of the cab. Is it fixed properly? NO WAY. Most disappointing is the Management of this organization. In the end the "We Owe" was offered to retain the deal and it was accepted gladly, but the quality and level of work behind the "we owe" is not acceptable for any business standard. More
by bridon
