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AutoStar Chrysler Dodge Jeep Ram of Hendersonville

Hendersonville, NC

Overview
Employees
Reviews
4.7
1,446 Reviews
AutoStar Chrysler Dodge Jeep Ram of Hendersonville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.hendersonvilleram.com and join our online communities. There we offer news, promotions, events, specials and prizes which are only available online. Come see why AutoStar Chrysler Dodge Jeep Ram of Hendersonville is Worth The Drive! AutoStar Chrysler Dodge Jeep Ram of Hendersonville 401 Duncan Hill Rd Hendersonville, NC 28792
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401 Duncan Hill Rd

Hendersonville, NC

28792

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Showing 1,446 reviews

December 02, 2023

I have had a great deal of negative experiences with other Ram dealers in the area. I decided to try your dealership (an hour away) and experienced very professional service staff. They knew their stu More

by gschletter7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

gschletter7, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 02, 2023

First call very friendly and receptive lady I spoke with knew what she was talking about started working on finding me a vehicle which didn't take very long! Very satisfied with my experience! More

by clearwaterwelldrilling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

cleanwaterwelldrilling, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 02, 2023

Had to have car in 3 times to get issue fixed. Hopefully 3rd time is a charm! More

by MARK@ELLSWORTHTEAM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny is who I worked with John is no longer there
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

mark@ellsworthteam.com, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 01, 2023

Jorge & sidekick worked very hard to help solve my quest. They made it work out. More

by lug10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Del Valle Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

lug10, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 01, 2023

The process of buying a truck was made extremely easy and worry free even with the dealership delivering the truck for me to test drive and delivery upon payment for the truck. More

by Screenname17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allen Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

screenname17, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 30, 2023

So appreciated the straight forward way the folks at this dealership worked with me, especially Jaylynn James in sales and Devin Smith on the business side. No games or gimmicks, just a good honest deal. More

by MG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylynn James, Devin Smith, Weston Mccurry
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

MG, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 30, 2023

The sales staff were nothing but crooks. They lied about everything, just to sell me a truck. More

by marcnabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noah Agne
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Marcnabe, We appreciate your feedback regarding your recent experience at Autostar USA. Your insights are essential in our ongoing commitment to provide exceptional service. We sincerely apologize if you felt that our level of professionalism did not meet your expectations during your visit. At Autostar USA, we consider professionalism a cornerstone of our operations, and we deeply value the trust you place in us. Your comments have been taken to heart as we continually refine our customer interactions. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to reach out to us directly at 828-452-2841. We are dedicated to ensuring your satisfaction and addressing any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

November 29, 2023

This is the second vehicle we have gotten from Hendersonville Dodge, Jeep, Ram and we will be back for sure. More

by rememberingwhen2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Sawtelle
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Nov 29, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

rememberingwhen2003, Thank you for writing a review! We appreciate your business, welcome to the Autostar Family!

November 28, 2023

Great people. JJ was fantastic. Everyone was helpful. I am super happy with my purchase. More

by jamieallencanton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylynn James
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Nov 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Jamieallencanton, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 26, 2023

All the employees that I have worked with at Auto star dealership have been very professional and accommodating. I would recommend this dealership to anyone looking for a Dodge Jeep dealership More

by DENNIS2460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Report | Print
Nov 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Dennis, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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