AutoStar Chrysler Dodge Jeep Ram of Hendersonville

Great service and Car buying process was very easy! Called the night before and they had the 2015 Malibu ready to go the next morning. Barry was very helpful and easygoing. I didn’t feel pressured and w Called the night before and they had the 2015 Malibu ready to go the next morning. Barry was very helpful and easygoing. I didn’t feel pressured and was particularly happy with the fair/aggressively priced vehicles. The trade in process also went very smoothly. Overall I’m very happy with my experience and would recommend them to anyone. More

Berry was so nice and pleasant. I will recommend him . Everyone at the dealership was pleasant and had a great attitude. Berry is the best, I will tell everyone to go buy their next car there. Everyone at the dealership was pleasant and had a great attitude. Berry is the best, I will tell everyone to go buy their next car there. More

Friendly people who work hard I knew exactly what I liked and they helped me get the vehicle I wanted based on my budget and monthly payment. Very easy to work with. I knew exactly what I liked and they helped me get the vehicle I wanted based on my budget and monthly payment. Very easy to work with. More

Highly recommended Caroline was super friendly and helpful. Everyone there worked together to make my entire buying process easy and hassle free. Definitely would recomm Caroline was super friendly and helpful. Everyone there worked together to make my entire buying process easy and hassle free. Definitely would recommend this dealership. More

Dishonesty reigns here! Came to buy a used vehicle they had advertised online. When I arrived at the dealership to work out a deal, after confirming the price with their inte Came to buy a used vehicle they had advertised online. When I arrived at the dealership to work out a deal, after confirming the price with their internet salesperson, I came in and Saul Metcalf changed the price on me and had the gall to lie to my face about it. If you go on Cargurus.com you can easily see price change history - not all of us are idiots who can be taken advantage of! When I told him this, he told me they repriced it due to it being a new year but hadn't had time to update online. It sure was updated RIGHT AFTER my visit. Totally dishonest! If you want a great car-buying experience, especially for used, go to Skyland, Waynesville, or McKinney. There's a reason those dealership ratings are better than Hendersonville Dodge. More

I got a Jeep with CRANK WINDOWS!!!! These guys got me the Jeep I needed!!! Thanks guys!!! It took a little bit to get it done, but you guys did it!!! And I got CRANK Windows!!! These guys got me the Jeep I needed!!! Thanks guys!!! It took a little bit to get it done, but you guys did it!!! And I got CRANK Windows!!! More

I had a great experience. My salesmen was very helpful and went over and beyond getting me into a brand new Jeep. The dealership was the best. Very friendly and helpful with ev My salesmen was very helpful and went over and beyond getting me into a brand new Jeep. The dealership was the best. Very friendly and helpful with everything we needed. More

Exceptional service and staff I've had nothing but great experiences over the years and don't ever plan to go anywhere else. I am more than happy to make the short drive from Ashev I've had nothing but great experiences over the years and don't ever plan to go anywhere else. I am more than happy to make the short drive from Asheville for this kind of service and experience. I can't wait to get my next vehicle from Saul and Dustin! More

Integrity not required? Friendly doesn't mean honest! I conducted considerable research and did my homework via Trucar.com, Edmunds, NADA, Dodge RAM forums, speaking with two different mechanics who are D I conducted considerable research and did my homework via Trucar.com, Edmunds, NADA, Dodge RAM forums, speaking with two different mechanics who are Dodge RAM experts, and followed up with several weeks of searching for comparables in my budget for a used Dodge RAM 2500 Laramie Megacab with 6.7l diesel engine. Armed with this knowledge I felt secure I would have a great experience with negotiating a fair price for me and whichever dealer I choose to do business with. I narrowed my search from roughly 15 vehicles nationwide to three, which were within reasonable driving distance in my region. I negotiated with two of the three dealerships, including Hendersonville Chrysler Dodge Jeep Ram. The other dealer clearly understood my budget and worked with me to make an offer in writing I felt was fair (only thing was I preferred the color combination of the Hendersonville vehicle). I took the other dealer's offer for a comparable vehicle with slightly less mileage and shared it with the internet salesperson at Hendersonville Chrysler Dodge Jeep Ram. A couple days after speaking with Todd Stamey and Kurt (used car manager) during an earlier test drive, I received a text from Brooke (internet sales), and then finally after a phone call with Dustin (GM) and more texting with Brooke, I felt we were close enough for me to drive to the dealership and close the deal. I was offered a very specific price plus taxes, tag, and title via text, and told they might be able to close some of the remaining gap I had with fees but they didn't have much room. I was told I needed to ask for Saul when I arrived. When I arrived after driving the 20 minutes from work, I was greeted by Kurt and Todd and asked to wait a few minutes while Saul finished up on something (I didn't wait long). Saul emerged and offered me a price that was $1700 MORE than what was offered via text (from Dustin/Brooke) plus taxes, tag, and title. I figured it was a misunderstanding since I'd spoken with so many people and asked him to confirm. When I mentioned the offer from text, he did not hesitate and said HIS offer was the offer. I immediately left very frustrated that I had been told one thing and wasted the drive to the dealership and my time after a long day of work. It was a classic bait and switch! Moral of the story?: Friendly doesn't always mean honest. More

Excellent service great and employees CONGRATS Todd Stamey and Saul Metcalf also to Brent in financing helpful and honest makes car buying a less stressful thing.. Thanks so much!! Made CONGRATS Todd Stamey and Saul Metcalf also to Brent in financing helpful and honest makes car buying a less stressful thing.. Thanks so much!! Made a dream come true More