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AutoStar Chrysler Dodge Jeep Ram of Hendersonville

Hendersonville, NC

Overview
Employees
Reviews
4.7
1,446 Reviews
AutoStar Chrysler Dodge Jeep Ram of Hendersonville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.hendersonvilleram.com and join our online communities. There we offer news, promotions, events, specials and prizes which are only available online. Come see why AutoStar Chrysler Dodge Jeep Ram of Hendersonville is Worth The Drive! AutoStar Chrysler Dodge Jeep Ram of Hendersonville 401 Duncan Hill Rd Hendersonville, NC 28792
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401 Duncan Hill Rd

Hendersonville, NC

28792

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Showing 1,446 reviews

January 15, 2024

Great people Great service, friendly staff I would highly recommend this dealership for service, parts and vehicle sales More

by DON.MARKESON
Recommend Dealer
Yes
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Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

DON.MARKESON, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 15, 2024

My wife took the truck up. There were questions for me, and I was not reachable for a while. They were patient and kind. Most of all, they were courteous to my wife. More

by Donsilsbe
Recommend Dealer
Yes
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Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Donsilsbe, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 15, 2024

Attentive and went through the service being done He was very friendly and handled himself in a professional manner More

by JR42DAY
Recommend Dealer
Yes
Employees Worked With
Cody
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Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JR42DAY,Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 15, 2024

The experience was excellent. All service departments are knowledgeable The service was performed in a timely manner More

by DIREJ
Recommend Dealer
Yes
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Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

DIREJ, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 11, 2024

Brandon was an excellent salesman, and Saul the manager was also a great help as well! The service department worked hard and effortlessly to fix my recently purchased truck when I found a oil leak coming More

by walkerglance3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Phail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Agne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

walkerglance3, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

January 11, 2024

My second purchase. I’m thankful for Hendersonville Auto Star! Professional team, Quality Vehicles and excellent service! More

by lvrstripling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Del Valle Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Agne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylynn James, Weston Mccurry
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Jan 11, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

lvrstripling, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 05, 2024

Colbey in the Service Department was and continues to be extremely professional, helpful, and customer service oriented. More

by pklima1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colbey
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Jan 11, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

pklima1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 05, 2024

Jorge and Saul were absolutely incredible in helping me get the Jeep of my dreams. I would highly recommend them to anyone and am grateful I was able to work with them. Merry Christmas to my new family. T More

by tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Valle Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

tim, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 01, 2024

Author Star dealership and its crew are awesome. Very polite, professional and helpful. I’m very thankful! More

by lvrstripling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Valle Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Agne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylynn James, Shelby Kucharchuk
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Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

lvrstripling, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 01, 2024

No shuttle service offered when you know your brand new vehicle will be there for at least 3 hours. More

by w.sobolewski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
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Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

w.sobolewski1, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

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