AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Car repairs I purchased a vehicle from this dealership about 2 months ago, I brought it in for scheduled maintenance and they discovered a squealing noise in the I purchased a vehicle from this dealership about 2 months ago, I brought it in for scheduled maintenance and they discovered a squealing noise in the front brakes and a small issue with the transmission. They not only fixed the vehicle at no charge but also provided a loaner car also at no charge! I highly recommend this dealership to anyone in need of a new vehicle, thank you Autostar More

Amazing service!!! Deatra was my service advisor and she was great she told me it would be 1hr 45 min for the work to be done and it was done in half that time thanks fo Deatra was my service advisor and she was great she told me it would be 1hr 45 min for the work to be done and it was done in half that time thanks for the great work you guys and gals do you have earned a future customer in me More

Amazing team went above and beyond! Deatra, Bob and the rest of the staff went above and beyond to help me get my car started! I was frantic when I couldn't get my truck to start. It was Deatra, Bob and the rest of the staff went above and beyond to help me get my car started! I was frantic when I couldn't get my truck to start. It was a new used truck and my first week driving it. I called the dealership and I was provided amazing service from the beginning until the end! I was walked through a few steps to triage the vehicle and when it still wouldn't start, they immediately arranged for someone to come to me with a jump box. To my relief, it started right up! Deatra stayed in touch with me through the entire experience! I was pleasantly surprised with the service provided. I am a forever customer! More

Exceptional service by helpful personnel My friend and I were visiting Waynesville in September, 2018. After a fill up,.his jeep eould not start. We were towed to the above facility and all s My friend and I were visiting Waynesville in September, 2018. After a fill up,.his jeep eould not start. We were towed to the above facility and all staff we came in contact with were extremely helpful and polite. Parts had to be ordered so we had to extend our visit by another day. Luke, Esteban and Chrissy eere the.people working with us. Chrissy even arranged a vehicle rental for us at no charge. The jeep was repaired and we continued our trip. We were both from out of state and sometimes it's hard to find competent dealers. when you don't know an area. We highly recommend this dealership for honesty and quality work and excellent customer service. More

New facility with helpful staff Very friendly service department helped me take care of several factory recalls when l was in for a oil change. Provided me a loaner vehicle which I Very friendly service department helped me take care of several factory recalls when l was in for a oil change. Provided me a loaner vehicle which I didn’t expect. Phoned me when work was accomplished ahead of time. More

Fair price, good work. Came in for the scheduled service. They went over everything scheduled to be done. They completed the work in a timely manner and at a fair price. Came in for the scheduled service. They went over everything scheduled to be done. They completed the work in a timely manner and at a fair price. More

Great service AutoStar Chevrolet and Dodge service both my truck and car in a very professional manner. Some employees have even become personal friends. I highly r AutoStar Chevrolet and Dodge service both my truck and car in a very professional manner. Some employees have even become personal friends. I highly recommend their sales and service departments. I will return... More

Excellent Service I just took our Jeep Cherokee in for an oil change and found out there was a manufacturer update needed to our car! They also rotated our tires and re I just took our Jeep Cherokee in for an oil change and found out there was a manufacturer update needed to our car! They also rotated our tires and replaced a missing rear wiper blade. All was done in less than 2 hrs! I was able to wait in their excellent customer service area. They have a large flatscreen mounted, comfortable chairs, vending machines, and coffee. There were about 8 customers there waiting as well! We were all happy and pleased with the service we received! This is the only place I ever take our car. We bought it new from them in 2014! They are the absolute best in sales and service! More