AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

The appointment was set and I was in and out within 40 minutes. The service was great along with the employees. I would recommend to other people. minutes. The service was great along with the employees. I would recommend to other people. More

Good Service Experience Service personnel were friendly and helpful but needed management to get involved to address an intermittent problem which required getting a loaner v Service personnel were friendly and helpful but needed management to get involved to address an intermittent problem which required getting a loaner vehicle and leaving my truck there for a few days so that the intermittent problem could be diagnosed was finally resolved with the replacement of a part under warranty. More

Service rep was not only efficient, she also helped with the 3 oil change contract even though the post card was incorrect. Great Service Rep the 3 oil change contract even though the post card was incorrect. Great Service Rep More

Seat belt diagnostics! I always have a great experience when I come to AutoStar of Waynesville! This time was no different! Josh got me in an out quickly because the tech di I always have a great experience when I come to AutoStar of Waynesville! This time was no different! Josh got me in an out quickly because the tech did his job and diagnosed the problem quickly! Parts are ordered and I will return to have them installed this week! More

FCA Bands signage not functional Prime Sign is dark FCA Bands signage not functional Prime Sign is dark Remodeled Show room looks substandard with non functional signage GM store out shines FCA st FCA Bands signage not functional Prime Sign is dark Remodeled Show room looks substandard with non functional signage GM store out shines FCA store. Sad More

They do great work in a timely mater. Never had any kind of problem after their work. The place is so clean you could eat off the floor. of problem after their work. The place is so clean you could eat off the floor. More

Road Force Balance Very helpful and professional. Quality and work done in a timely manner. Always come here for services and work. Awesome people and mechanics. Would r Very helpful and professional. Quality and work done in a timely manner. Always come here for services and work. Awesome people and mechanics. Would recommend to anyone. More

Deatra never disappoints. Deatra always makes sure I am well taken care of as well as my vehicle. She always manages to have a great smile on her face while doing it, too! Deatra always makes sure I am well taken care of as well as my vehicle. She always manages to have a great smile on her face while doing it, too! More

Appointment Oil Change I've been a customer since 2010, I've always bought an oil change contract. Up until recently a customer could drive into this location and have an oi I've been a customer since 2010, I've always bought an oil change contract. Up until recently a customer could drive into this location and have an oil change and be on your way within 20-30 minutes. Not so now, I did as I always have done but was not told there was a new appointment policy requirement. On that day I was there 1 hour and 30 minutes. The next time I made the required appointment, I was there 1 hour and 15 minutes. Wow, I saved 15 whole minutes by making an appointment. There was an Express oil change, but no more even though there is a sign on the bay doors that indicate Express oil change... I don't know what happened but maybe this dealership should hire back the people who once worked for them to change oil, since they seemed to do a better job for the customer. If you make an appointment, the oil change should never take more than 30 minutes, if the dealership does not have a person that knows how to schedule then hire a new one. If the oil change people cannot change oil and top off fluids within 30 minutes hire new ones who can. I will not be purchasing another oil change contract, since I can go to any place and be in and out within 30 minutes. I will be purchasing a new vehicle within the next year, even though I love the dodge avenger, I will consider different vehicles and a different dealership. A long time customer is gone,,, car dealerships are on every corner. I have had every major vehicle recommended work done here as well but no more. I will take my money elsewhere More

Was traveling and called for an appointment on Saturday. Very courteous both on phone and in shop. Had oil changed and tire rotation. Was pleased for a non planned stop. Very courteous both on phone and in shop. Had oil changed and tire rotation. Was pleased for a non planned stop. More