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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
392 Reviews

392 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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April 09, 2019

Fast and friendly service !! Always a pleasure to deal with buying a car or just doing a service.... great staff in every department /parts / sales or the service dept. More

by Darien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete, Brandon Lance, Billy Bryant, Vern Schuler, Deatra Soop, Greg Zecher, Mark Jones, Amanda Franks, Sean Cash
Apr 12, 2019 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for taking the time to leave a review! We're so happy that you've had consistently great experiences with our team here in Waynesville. Thank you for your loyal business.

March 29, 2019

Great experience! Deatra always makes sure my car needs are taken care of and has a smile while doing. Never lets me down! Always get great service from AutoStar in Way More

by Savanah432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deatra Soop
Apr 01, 2019 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you Savannah! We appreciate your continued business with our awesome service team!

March 22, 2019

Car repairs I purchased a vehicle from this dealership about 2 months ago, I brought it in for scheduled maintenance and they discovered a squealing noise in the More

by Biker1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deatra Soop
Mar 22, 2019 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for taking the time to leave a review about your experience here in Waynesville! We're happy our team was able to get you back on the road safely!

March 19, 2019

Amazing service!!! Deatra was my service advisor and she was great she told me it would be 1hr 45 min for the work to be done and it was done in half that time thanks fo More

by Jelewis80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deatra Soop
Mar 20, 2019 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for taking the time to leave a review about your experience with our service team here in Waynesville! We're so happy you had a great experience working with Deatra and look forward to working with you in the future. Thanks!

March 13, 2019

Amazing team went above and beyond! Deatra, Bob and the rest of the staff went above and beyond to help me get my car started! I was frantic when I couldn't get my truck to start. It was More

by Cbhockman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Deatra Soop
Mar 14, 2019 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much! We're so happy that Deatra and the rest of the team were such a help in getting your car back on the road! We appreciate you taking the time to write a review and we look forward to working with you in the future!

February 27, 2019

Exceptional service by helpful personnel My friend and I were visiting Waynesville in September, 2018. After a fill up,.his jeep eould not start. We were towed to the above facility and all s More

by TravelersfromGaPa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy, Luke, Esteban
Mar 05, 2019 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you! We're happy we were able to get you both back on the road safely and get everything taken care of. We appreciate you taking the time to write this review about your experience at our dealership, and we hope the rest of your trip was great!

February 09, 2019

Super! Service Advisor Deatra Soop went above and beyond with her customer service, providing honest and experienced feedback on how to best care for my vehi More

by Roadtripper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deatra Soop
February 06, 2019

New facility with helpful staff Very friendly service department helped me take care of several factory recalls when l was in for a oil change. Provided me a loaner vehicle which I More

by RogersRam15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deatra Soop
Feb 15, 2019 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for your business. We appreciate you taking the time to leave a review about our service department here in Waynesville!

February 02, 2019

Fair price, good work. Came in for the scheduled service. They went over everything scheduled to be done. They completed the work in a timely manner and at a fair price. More

by MitchR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Jackson
Feb 06, 2019 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for taking the time to leave a review about your experience with our service department. We appreciate your business, Mitch!

January 11, 2019

Great service AutoStar Chevrolet and Dodge service both my truck and car in a very professional manner. Some employees have even become personal friends. I highly r More

by Randy Sluder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Austin, Dewayne Pruett
Jan 11, 2019 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for sharing your experience with our service department, Randy! We appreciate you being a part of the AutoStar family and continuing to use our services.

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