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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.6
429 Reviews

429 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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April 10, 2023

From checking in with Brian, my usual service advisor, through completion of my maintenance needs with Donnie and when needed, your parts department, I always have a pleasant experience at my Waynesville More

by NCNATURALHIGH
Recommend Dealer
Yes
Employees Worked With
Brian, service advisor--Donnie, service technician--and both parts guys!
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

NCNATURALHIGH, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 10, 2023

We were visiting Waynesville from out of state, when we noticed coolant leaking rapidly from under my Jeep Wrangler. AutoStar was just around the corner, so we pulled in to their service department. The se More

by srinokee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roeser
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

srinokee, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 08, 2023

I cared my jeep Thier two days later it tore up again they lied about price said under 600 the second time when I went get it it was 650 the next day it quit again my battery died o believe they had it 4 More

by Dolores coalson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Dolores, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

Apr 20, 2023 -

Dolores coalson responded

So far my jeep ant quit again I brought it to yAl cause I really love my jeep but I'll be back I'm from Bryson and we have nothing out here or I well care it to ga where I bought it things happen I no but 3 times in row

April 08, 2023

Needed warranty work completed which was replacing the dash. All done quickly and efficiently. The staff are easy to talk to and keep you posted on the progress and service. More

by SQUEEN5197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

SQUEEN5197, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 08, 2023

I did not have to wait very long for the service to be quickly completed More

by TMBRHAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

TMBRHAWK, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 07, 2023

Service rep was very clear in updating me with pricing and progress of work on my truck. Waiting room was excellent with access to computer and WiFi for work, TV or entertainment, or quiet area inside or More

by mdstephensmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

mdstephensmd, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 06, 2023

Wade is always a pleasure to work with. Great personality, hard worker, very kind and funny. Anyone who works with him gets it. More

by DustyLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Wilson
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DustyLee, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 23, 2023

Great service Department. Very friendly and helpful staff and management. Everyone is always so nice and helpful. More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher, Stan Loftis
March 12, 2023

The service was fast, friendly and efficient at Autostar. The waiting area was big and clean. Check out was easy and fast as well! More

by SIMEYCAT03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sullivan, Greg Zecher
Mar 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Simeycat03, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 08, 2023

I worked with Jonathan L and he was an absolute superstar! My situation was a little different and he took time to listen and help me out! More

by kgrmyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan L
Mar 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Hgrmyp, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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