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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.6
440 Reviews

440 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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July 03, 2023

Service was quick and everyone was friendly. I also liked that I didn’t get hassled for (if any) other services were needed on my vehicle. They just did the job I asked for 😊 More

by toineeta_brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Zecher
Jul 03, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Brittany, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 03, 2023

They are courteous and answered all my questions. Very helpful. Thank you , I'll be back. This was a recall u90 fix. More

by 33bk73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Jul 06, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

33bk73, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 02, 2023

Bryan in the service center is great. He communicated and is so helpful. Fast service! More

by RavondaSwimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Greg Zecher, Chance Porter
Jul 03, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

RavondaSwimmer, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 30, 2023

The technicians are competent, the center is clean, organized operation knowledgeable service representative. I have been extremely satisfied so far. They didn’t try to sell me service I didn’t need. E More

by ROBERT@RJBPA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roeser
Jul 03, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Robert, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 29, 2023

Great and quick. Didn't even pay what I thought it would be. Muck lower. More

by Nscrgrl
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 03, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Nscrgrl, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 25, 2023

Customer service is absolutely ridiculous and they treat us like idiots and lie to us about what is wrong with the vehicle. I will never refer anyone else to auto star More

by jessedallison
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I don’t know they’re name
Jun 26, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Jesse, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

June 25, 2023

When calling to make an appointment to have my car repaired, was told they didn’t make appointments-just be here at 8 when we open and they would take me wherever I fell in line-was also told I would More

by bsbandrbj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Roeser
Jun 26, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Bsbandrbj, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 24, 2023

I have a cross country trip scheduled and the service crew was able to get my Jeep ready to go. More

by SHEENA_CROWE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sheena, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 23, 2023

Great service. Very knowledgeable employees. Very timely completion. Love the updates and communication throughout the service. Super team!!!! More

by kimikaibradley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dale Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Kimikaibradley, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 16, 2023

Everyone was very friendly and efficient. The customer lounge was super clean and comfortable. I used the express service and was in and out of there in less than an hour. More

by MPWOLTIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember their names.
Jun 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MPWOLTIL, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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