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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center
Waynesville, NC
440 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
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440 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center
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October 09, 2023
Came into town last night for vacation and window crashed down going over a large pothole in the road shared by our hotel and dealership. Being distressed tourists, we decided to take it to this dealership b down going over a large pothole in the road shared by our hotel and dealership. Being distressed tourists, we decided to take it to this dealership because it was within walking distance. They quoted us $700 to replace the window's regulator. We decided to fix the window when we got home and asked them to prop the window up so it was drivable. They charged us $185 plus 3% to use credit card. $15 of that was shop supplies which covered the 3 pieces of paper tape used to hold the window up. See attached photo of workmanship. More
by kjstrum
Employees Worked With
Not sure, a service advisor
Verified CustomerOctober 02, 2023
Service was great. We left our Jeep Cherokee for a drivability issue. They were able to determine what was wrong and exceeded expectations in making the repair sooner We left our Jeep Cherokee for a drivability issue. They were able to determine what was wrong and exceeded expectations in making the repair sooner than expected. Vehicle runs great now. More
by WOODCHUCK_PARHAM
Employees Worked With
Isaac, Miranda
October 02, 2023
All work was done quickly and correctly. Staff were curtious and pleasant and explained work fully. I will return with my Jeep wrangler. Staff were curtious and pleasant and explained work fully. I will return with my Jeep wrangler. More
by ddepiano
September 24, 2023
The service was excellent and told in a timely manner. The service writer was excellent and knowledgeable in what I needed done and verified any recalls. I was very please with all the people I dealt with The service writer was excellent and knowledgeable in what I needed done and verified any recalls. I was very please with all the people I dealt with at the dealership. More
by wmoore1232
September 23, 2023
They started to work on the car on time (actually a few minutes early and they did what they said they would do. On time. The best part was the personal! They were very friendly, personal and listened. minutes early and they did what they said they would do. On time. The best part was the personal! They were very friendly, personal and listened. Nice people. More
by KNIGHTSFLYBY
Employees Worked With
Other Employees :
Don't remember his name but the young man in Service was great, Greg Zecher
September 22, 2023
Staff was very polite and knowëedgeable of their job. Kept me informed during the whole process.very satisfied with the service. Kept me informed during the whole process.very satisfied with the service. More
by MARJOLAINESTILES
September 19, 2023
Unfortunately repairs done were insufficient and expensive. If the problem were diagnosed completely, we would not have had the axles replaced because the transmission needs replacement, all of whi expensive. If the problem were diagnosed completely, we would not have had the axles replaced because the transmission needs replacement, all of which is too expensive. More
by Hpnathan
Employees Worked With
Service
