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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.6
440 Reviews

440 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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November 05, 2023

Great service Timely done Friendly service Woll continue to go back Checked fikters and replaced More

by ANGELHOUSE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Nov 06, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

AngelHouse3, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 01, 2023

I enjoy the friendly atmosphere. The inventory is more than adequate and there is a great selection. More

by GNAVEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda , Greg Zecher
Nov 06, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

GNAVEJR, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 30, 2023

After getting off to a rocky start s couple years ago all is fine. Good service More

by kelsey10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Zecher
Oct 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Kelsey, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 30, 2023

Professional, friendly service. Did not take long to make appointment and was helped as soon as I arrived. More

by boldenkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Oct 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

BoldenKay, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 26, 2023

They got me in and out in a timely manner. Technician that checked me in was very nice and professional. More

by CISCORICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Ciscorice, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 25, 2023

Good service not guiet as fast as I expected but good service and friendly people More

by DSUTTON1778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb, Chandler Blankenship
Oct 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DSutton1778, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Nov 01, 2023 -

DSUTTON1778 responded

overall good but could have updated me more with out me calling for what was going on it took a week but it got doon also no loaner vechecil offered my truck in warranty

October 20, 2023

We are on an extended RV trip. We showed up one half hour early for our appointment. A gentleman checked us in, took my fob and the service work was completed quickly. They also More

by ketch58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Zecher
Oct 24, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ketch58, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 15, 2023

Fantastic and fast service! Brian was very kind and took care of me quickly. Highly recommend! More

by aghendrick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
Oct 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

AGHendrick1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 13, 2023

Just had my 2010 Wrangler in for multiple complicated items under my "Lifetime" warranty. From Brian, my service advisor, to Kelvin in the parts department, and especially Donnie, always my service tech More

by NCNATURALHIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, service advisor--Donnie, service technician--and both Kelvin & Terry in parts
Oct 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

NCNATURALHIGH, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

October 11, 2023

Was quoted $148 for a diagnostics and was told it would take couple of hrs. Then when I brought it in for the diagnostic service I was charged $299! Because they said it took longer!!!! Not acceptable! More

by HBR177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Oct 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

HBR177, We sincerely appreciate you taking the time to share your experience at Autostar USA. Your feedback is vital in helping us improve our services. We understand that financial matters are of utmost importance, and we apologize for any confusion that may have arisen. Please know that we are committed to ensuring accurate and transparent transactions for all our customers. If you have any further questions or would like to discuss your concerns, we are here to assist. Please feel free to reach out to us directly at 828-452-2841. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

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