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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.6
440 Reviews
Call Service Center (828) 452-2841

440 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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December 18, 2023

Slow for a confirmed appointment for a simple oil change. Yada yada yada yada. Same average score. More

by machere2906
Recommend Dealer
Yes
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Dec 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Machere2906, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

December 18, 2023

They always know what I need done and are always super nice They fix my car as soon as possible n let me know what else I need done n how much More

by DADAMS590
Recommend Dealer
Yes
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Dec 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DADAMS590, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 11, 2023

They were prepared for my appointment. I felt welcomed. They answered all my questions. The entire visit went smoothly. More

by DEBRAHAAS
Recommend Dealer
Yes
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Dec 12, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Debrahaas, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 11, 2023

Excellent customer service from check in To check out Would recommend to friends and family More

by MESSERBELINDA
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
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Dec 12, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Messerbelinda, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 10, 2023

They charged us for the oil change and didn't rotate the tires and we have an ally service plan and More

by jessedallison
Recommend Dealer
No
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Dec 12, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Jessedallison, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 07, 2023

It was good but could have been better. I felt as if the person who met me in the service bay was irritated and didn't care about my experience at the dealership. He gave me no explanation More

by RYANPAULTITMAS
Recommend Dealer
Yes
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Dec 08, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Ryan, We appreciate your feedback regarding your recent experience at Autostar USA. Your insights are essential in our ongoing commitment to provide exceptional service. We sincerely apologize if you felt that our level of professionalism did not meet your expectations during your visit. At Autostar USA, we consider professionalism a cornerstone of our operations, and we deeply value the trust you place in us. Your comments have been taken to heart as we continually refine our customer interactions. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to reach out to us directly at 828-452-2841. We are dedicated to ensuring your satisfaction and addressing any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 06, 2023

It was good. Everything was taken care of in a timely and professional manner. Everything was taken care of in a timely, efficient and professional manner. More

by Sherry12
Recommend Dealer
Yes
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Dec 06, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sherry12, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 03, 2023

Problem we brought in for is still not working. Second attempt to fix it. Jeep doesn't know how. More

by becky
Recommend Dealer
Yes
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

becky, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 02, 2023

Very efficient service The service guy I dealt with was professional, courteous and friendly. Thanks More

by RCWILLIAMSJR2256
Recommend Dealer
Yes
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

RCWILLIAMSJR2256, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 02, 2023

Good experience. No problems. My experience with the service department was good. My experience with this survey is irritating. My wife already spoke with a represent More

by MARKWESTER
Recommend Dealer
Yes
Employees Worked With
Liam
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Mark, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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