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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.6
440 Reviews
Call Service Center (828) 452-2841

440 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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December 21, 2023

The dealership has kind workers and is always fast with their service Just a little pushy with their surveys. More

by tracymesser
Recommend Dealer
Yes
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Dec 26, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

tracymesser, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 21, 2023

Excellent, prompt, friendly services. The service department seemed knowledgeable and did just what I wanted done. More

by nanaray
Recommend Dealer
Yes
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Dec 26, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

nanaray, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 20, 2023

Disappointed Spent 500. 00 car still not repaired. Car still making same noise. Rattle under car. More

by EDANDTONIHOPPE
Recommend Dealer
Yes
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Dec 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

EDANDTONIHOPPE, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 19, 2023

I brought my vehicle in months ago for an oil leak. They inspected and said there was no oil leak. I came in the other day for an oil change, and was told I have a very large oil leak. Not news to me. More

by nikkihancock22
Recommend Dealer
No
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Dec 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

nikkihancock22, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 19, 2023

The service I had that day was fine but we just got back from a cruise where the port lot had flooded while we were gone due to historic rainfall and flooding. Requested an appointment to have it looked ove More

by BLUEMTNJEN
Recommend Dealer
No
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Dec 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

BLUEMTNJEN, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 19, 2023

I was told to schedule an appointment to have a recall repaired. I showed up and the parts were not in More

by jimmy1010
Recommend Dealer
No
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Dec 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

jimmy1010, Thank you for your feedback on your recent experience at Autostar USA. We apologize for any delays you encountered with car parts for your vehicle. It's important to note that there is currently a national delay affecting the availability of car parts for Stellantis vehicles, which has impacted our service timelines. We appreciate your understanding during this challenging period. We're actively working to minimize any inconveniences and ensure a smoother experience moving forward. If you have any further questions or concerns, please reach out to us directly at 828-452-2841. Thank you for choosing Autostar USA. We value your business and look forward to serving you better in the future.

December 19, 2023

After taking the truck to another local dealership, autostar handled the repair very promt & professionally. More

by CMI_MASONRY
Recommend Dealer
Yes
Employees Worked With
Isaac
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Dec 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

CMI_MASONRY, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 19, 2023

It was easy to make an appointment. Entire was focused on the customer. My Ram is running great! More

by rudyshirley1
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

rudyshirley1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 18, 2023

I've already reported the issue I had. I left the shop and my check engine light came on necessitating a return and a wait. More

by hankrifkin
Recommend Dealer
No
Employees Worked With
Issac Riffe
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Dec 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

hankrifkin, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 18, 2023

Great service and fast Friendly service and fast. Fixed and addressed my issues Great job More

by Peanut4life
Recommend Dealer
Yes
Employees Worked With
I don't remember but the same guy as before
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Dec 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Peanut4life, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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