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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center
Waynesville, NC
447 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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447 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center
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December 22, 2024
Brian helped me get what I needed with a part for my vehicle to get my repair done! Highly recommend these guy's, they are a 5 star group!! vehicle to get my repair done! Highly recommend these guy's, they are a 5 star group!! More
by pappyotis
Verified CustomerEmployees Worked With
December 21, 2024
They managed to get the parts and get the work done quickly and everyone I dealt with was courteous and helpful! quickly and everyone I dealt with was courteous and helpful! More
by graceannecarter
December 06, 2024
Always treated with respect and kindness from the group. I can always expect professional service on my vehicle I can always expect professional service on my vehicle More
by dalek0
Employees Worked With
December 03, 2024
Jeep is less than 3 years old whole engine packed up. Needed replacement . Car was two months at the dealership for a job that the invoice showed took a week in actual Time? Needed replacement . Car was two months at the dealership for a job that the invoice showed took a week in actual Time? More
by MANUEL7
Employees Worked With
December 01, 2024
They helped me with some tire issues I was having and they replaced the tire at no cost . Thank you guy's for caring enough to help me with this problem they replaced the tire at no cost . Thank you guy's for caring enough to help me with this problem More
by The great
Employees Worked With
November 27, 2024
I was pretty disappointed in my experience. The dealership didn’t have the parts that I needed to get work done. The estimates I were given were very high. When I declined the services that wer The dealership didn’t have the parts that I needed to get work done. The estimates I were given were very high. When I declined the services that were recommended to me, I was charged TWO diagnostic fees totaling $350. Overall, I got an oil change (with no change of fuel filter since the dealership didn’t have any) that cost almost $540. Diagnostic fees were never discussed when I dropped off my vehicle, so it came as a complete surprise when I was charged those fees. When I asked Brian about the fees, he was a bit “stand-offish”. A little communication would have gone a long way. Our last communication was at 10:52 in the morning. At 4:20 that afternoon, I finally reached out to see when my Jeep would be ready to pick up, since they were only doing an oil change. They responded that it was ready to pick up. That was pretty frustrating since I now had to scramble to get to the dealership by the time they closed at 5:00. Overall, very frustrating. More
by drbeachumdc
Employees Worked With
November 25, 2024
Replaced a part in June that went bad in October. Now they're telling me the car is "VOR" or Vehicle Off Road - yet there is still no ETA on the replacement part, and I'm left with a vehicle which do Now they're telling me the car is "VOR" or Vehicle Off Road - yet there is still no ETA on the replacement part, and I'm left with a vehicle which does not work. What exactly did my parts warranty get me then...? Nothing. More
by gdsteelers
Employees Worked With
Theres not one person responsible. It's a combination of problems.
November 22, 2024
Their service department is well trained and courteous. They took care of my issues in a timely and competent manner. They took care of my issues in a timely and competent manner. More
by JFA0
Employees Worked With
November 22, 2024
Thank you for looking over our van to make sure it's safe to travel over Thanksgiving. to travel over Thanksgiving. More
by jthompson53
Employees Worked With
November 11, 2024
Word word word word word word word word word word word word word word word word word word word More
by JACOBBRADLEY1414
Employees Worked With
