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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
Waynesville, NC
1,586 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs.
Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process.
Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online.
Come see why AutoStar of Waynesville is Worth The Drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 3:00 AM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,586 reviews
Verified Customer
October 28, 2024
I will not buy a car anywhere else. The staff here is knowledgeable and efficient always ready to help you! Salesman met me at the door with a smile! Thank you Ian and Emily for all you The staff here is knowledgeable and efficient always ready to help you! Salesman met me at the door with a smile! Thank you Ian and Emily for all your hard work on getting me into my new 2024 Dodge Hornet! 🐝 More
by DIANA.HOPE.0214
October 27, 2024
The service department has gone completely downhill. My experience there was the worst I have ever had. The person who took my vehicle in was almost useless and did not know what he was doing. If it My experience there was the worst I have ever had. The person who took my vehicle in was almost useless and did not know what he was doing. If it had not been for Brian (I believe that was his name) I would have left. It took the shop nearly 5 hours to do an oil change and tire rotation. They said they had to replace 2 lugnuts and studs, which cost me $200.00. Seems very overpriced for a simple part and task. In general, the entire Service Department has fallen apart. I purchased my truck here in 2011 and have many service appointments. I WILL NOT BE COMING BACK. YOU ARE SLOW, OVERPRICED AND LACK KNOWLEDGEABLE PEOPLE. More
by STEVE_PAGANO
Employees Worked With
Do Not Know
October 27, 2024
Brian did a great job with keeping me informed and followed through with my requests. followed through with my requests. More
by ZEUS71700
Employees Worked With
October 23, 2024
The call center has no idea what is going on they should transfer the call instead of trying to close a deal on the phone transfer the call instead of trying to close a deal on the phone More
by DMCANTRELL76
Employees Worked With
Other Employees :
The store closed and service depot cleaned my new car and put has in it. thank you, Ryan Bensch
October 23, 2024
Tyler Evans listened to what I wanted in a vehicle and found me what I wanted. found me what I wanted. More
by shamelessness832
Employees Worked With
October 22, 2024
Very polite and easy to work with,easy going. Great job ! Thanks to Chance in the Sylva office also who showed us what was available Great job ! Thanks to Chance in the Sylva office also who showed us what was available More
by cjcuz52
October 19, 2024
Service was great! Brian was awesome! Fantastic experience with everyone I came into contact with. Brian was awesome! Fantastic experience with everyone I came into contact with. More
by davidm64
Employees Worked With
October 18, 2024
Great experience with the fine folks at auto star in waynesville. From start to finish top notch. Dawson Griggs is great and goes above and beyond for you. Ryan Bensch is the finance /Sales manager and waynesville. From start to finish top notch. Dawson Griggs is great and goes above and beyond for you. Ryan Bensch is the finance /Sales manager and makes the paper signing a breeze. Will do business again and again… Thanks guys. More
by Bubsmyboy
October 18, 2024
This dealership has been awesome! I have had to take my vehicle back 3 times since I bought it and they have went above and beyond to help me and make it right everytime. I have had to take my vehicle back 3 times since I bought it and they have went above and beyond to help me and make it right everytime. More
by KITTY_TAYLOR32
Employees Worked With
Other Employees :
Cody beane and Aaron has been my service rep. , Ron Russell
