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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,565 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,565 reviews

September 16, 2024

Fairly easy to work out a deal. Nice staff. Sales staff seems to get moved around between sister dealerships More

by WATKINS.STEVE.C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Bensch
Sep 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

WATKINS.STEVE.C, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

September 12, 2024

where is my van that i paid for. no one is calling me back nathan & bunsch More

by PDIXON77
Recommend Dealer
No
Employees Worked With
Nathan Frattini
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

PDIXON77, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

September 12, 2024

Brian went the extra mile to diagnose an issue I had and answered my questions thoroughly. More

by bl13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Cheary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

bl13, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 08, 2024

Fast service. Took me right in. Cordial staff. Everyone seemed to want the best for me. More

by RALLEN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carissa Hammond
Sep 09, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

RALLEN53, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 05, 2024

I drive 1 hour to have my vehicle serviced at Auto Star in Waynesville. The service is always great and the people are just awesome. They take the time to talk to you and explain everything. I don't rec More

by PJ.EDNURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

PJ.EDNURSE, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us. Welcome to the Autostar Family!

September 05, 2024

Very satisfied with Brian. He was efficient, attentive and communicated very well. Service was timely More

by JOHNGRANT226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

JOHNGRANT226, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 01, 2024

Every body was nice and very helpful I would buy another vehicle from them I love new jeep More

by walkergreenfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bensch, Terence Sellers
Sep 04, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

walkergreenfamily, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family! ,

September 01, 2024

Came all the way from Knoxville to look at a specific vehicle. Tyler was very knowledgeable and kind! More

by JENNIFERWJULIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Russell
Sep 04, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

JENNIFERWJULIAN, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 30, 2024

Nathan provided excellent customer service during my visit. He asked several time if there was anything more he could do for me. Very helpful, professional, cordial and polite. More

by Sherry12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sherry12, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 29, 2024

We were in and out in not time. Awesome customer service. No complaints. Highly recommend More

by DMINTZ3827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DMINTZ3827, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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