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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
Waynesville, NC
1,520 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs.
Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process.
Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online.
Come see why AutoStar of Waynesville is Worth The Drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,520 reviews
August 16, 2024
Very difficult for me to go a week without a car and living secluded on top of mountain. I think they did a good job fixing the problem but don’t ever want to be in that situation again living secluded on top of mountain. I think they did a good job fixing the problem but don’t ever want to be in that situation again More
by MARSHLADY
Verified CustomerEmployees Worked With
August 15, 2024
We love our car but was disappointed by how uneducated the sales person was with he car we purchased. the sales person was with he car we purchased. More
by CHASESNEED23
August 15, 2024
Unlike our previous experience, once they had our vehicle ( jeep JK) they were very unresponsive and kept it 14days..had to call numerous times, very rarely got a live person, left messages, no text vehicle ( jeep JK) they were very unresponsive and kept it 14days..had to call numerous times, very rarely got a live person, left messages, no text returns. Then after waiting 8 days, our vehicle was behind others to get worked on which delayed it further. Tech told us they dropped a piece into the engine and couldn't get it out, so they had to scope it, and charged us for this error. Took it here because they're a Jeep service center, but not again. More
by abull
Employees Worked With
August 15, 2024
Everyone was great. Jeep is in great condition. Sales process went very smooth, would return for another car. Jeep is in great condition. Sales process went very smooth, would return for another car. More
by Tim Jabaley
August 14, 2024
Well knowledged in vehicles, professional environment, and willing to explain each step in each great detail! and willing to explain each step in each great detail! More
by Jacobc541
August 13, 2024
Easy to find and contact, they are very informative on the situation. They are also very friendly. the situation. They are also very friendly. More
by sshelton09
August 13, 2024
Although it took a little while because they had no diesel mechanic at first, they seem to be very thorough and Was able to find a Loner car for me through Enterprise. They were efficient and informati diesel mechanic at first, they seem to be very thorough and Was able to find a Loner car for me through Enterprise. They were efficient and informative and a pleasure to deal with! More
by ALTEDDER
Employees Worked With
Arron. 5 stars
August 13, 2024
Dealership is always friendly as is the service department. Service is done quickly and efficiently. department. Service is done quickly and efficiently. More
by JJWARD0
Employees Worked With
August 10, 2024
The reliability of Auto Star service is 'Kuma Matata' from "Lion King" which means 'No Worries!" They fixed my van. They ALWAYS get my vehicle fixed when I take it over. We left the van over the weekend from "Lion King" which means 'No Worries!" They fixed my van. They ALWAYS get my vehicle fixed when I take it over. We left the van over the weekend, (our choice as it was more convenient for us) until the right part came in on Monday. The van was fixed very early in the day, and we were called immediately that the van was fixed. More
by ruththompson68
Employees Worked With
Not sure who the mechanic was this time. Auto Star mechanics are always good so I don't worry.
August 09, 2024
Very pleased with service received on every visit to dealership. Very personable associates, quick/efficient service and quality of service excellent. dealership. Very personable associates, quick/efficient service and quality of service excellent. More
by dunn.jima
Employees Worked With
Aaron Miller
