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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,492 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,492 reviews

April 29, 2022

Everyone was very helpful and nice. They helped with any questions I had and made for a pleasant experience overall. They had us approved and ready to go in no time at all. More

by Tahnayaperez15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Adams
May 02, 2022 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

April 23, 2022

My experience at AutoStar of Waynesville was absolutely wonderful and we received excellent service! Ron Russell is an extremely friendly and knowledgeable person. He was very patient with us and stayed by More

by amelia.b.thompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hellwege
Apr 26, 2022 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Ameila, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

April 20, 2022

Very friendly and professional. Helped me to make an informed decision and worked to make this a great experience. Very satisfied More

by mountainnikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schlitt, James Miller
Apr 22, 2022 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

April 12, 2022

Auto Star Jeep of Waynesville is your #1 place to purchase your Jeep. The entire Team has been superb from Say 1! I ordered my 2022 Jeep Sahara Wrangler Unlimited in January! I was notified of every More

by debbiewarner6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Burnette
Apr 19, 2022 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Debbie, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

April 08, 2022

Great service, patient and knowledgeable with questions. This is the second Jeep I have purchased from them! The entire staff is considerate and helpful. More

by AshevilleArtist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Beck
Apr 12, 2022 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

March 29, 2022

Outstanding Customer Service and The staff is Super Friendly . They helped us find what we wanted and got us approved quickly. They do offer warranty’s and sell quality vehicles. We will be making our More

by ksoutdoors2021k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torie Smith, Alexander Beck
Mar 30, 2022 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

March 15, 2022

Wonderful dealership to deal with! ! When you need a car to work with this team! More

by AMcElroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb
Mar 17, 2022 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

March 13, 2022

Austin was my salesman. I would recommend him to anyone looking to purchase a vehicle from this dealership. He is very personable and informed. Enjoyed working with him on m More

by pmarsh.4425
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Burnette
Mar 15, 2022 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

March 09, 2022

Thank you Dale for calling me back and making things right much appreciated made the sell smooth and easy More

by Dimitri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Hollifield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb
Mar 11, 2022 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

We sincerely apologize that you did not have a great experience with us. Thank you for your feedback. We do our best to provide excellent customer service, and we apologize if things did not work out. If there is anything we can do to try and differ your opinion, please do not hesitate to contact us at csiautostar@autostarusa.com.

Mar 11, 2022 -

Dimitri responded

I'm sorry that's all the response i get this is the best you got. You treat this as if this is the 5th grade and saying your sorry makes it all go away and makes it better. You say you try your best to achieve excellence in service and screaming and yelling and cussing your customers is excellent customer service and trying to rip off your customers is your best. This is unexceptable my suggestion is to improve on your companies training i guess trying to earn my business again is not in your priority list so I'll stay as a disappointed customer that will never return. Service manager Dale gets his wish i guess. Good bye for the last time

March 02, 2022

From start to finish James was professional, polite, knowledgeable and a delight to do business with. I will be recommending him to friends and family. More

by lewisbowyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schlitt, James Miller
Mar 02, 2022 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Lewis, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

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