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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
Waynesville, NC
1,492 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs.
Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process.
Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online.
Come see why AutoStar of Waynesville is Worth The Drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,492 reviews
December 22, 2022
TS A SAD DAY TO DRIVE YOUR TRUCK IN FOR A FRONT END ALIGNMENT AND THEY BREAK IT TO THE POINT ITS NOT SAFE TO DRIVE THEN WANTED TO CHARGE ME OVER $1000 TO FIX WHAT THEY BROKE I HAD TO GET A TRAILER AND ALIGNMENT AND THEY BREAK IT TO THE POINT ITS NOT SAFE TO DRIVE THEN WANTED TO CHARGE ME OVER $1000 TO FIX WHAT THEY BROKE I HAD TO GET A TRAILER AND TOW IT HOME TO FIX MYSELF FOR UNDER $160 WHAT A JOKE PEOPLE STAY AWAY!!! AND GREG DONE NOTHING TO HELP AFTER I MADE IT CLEAR I WAS PISSED AND WHAT THEY DID WAS NOT RIGHT I WILL NEVER BE BACK!!!! WOULD GIVE ZERO STARS BUT NOT A OPTION!! More
by GHANEY15
December 17, 2022
The whole process was great we were calm and not stressed out at all during the whole thing we were a special case because of the vehicle we were trading in so it was a little tougher for them to work number out at all during the whole thing we were a special case because of the vehicle we were trading in so it was a little tougher for them to work numbers but we didn't have to go back and forth at all we liked everything that they gave us and told us and the selection of the vehicle was great they really worked with our needs and our wants and took the time to listen to us and make sure that we were happy with our selection. Katlynn was awesome throughout the whole process she made sure the vehicle was good and clean for us and it was full with gas she switched our tags for us without us having to ask her or anything so she was amazing she made the process so much easier and I can't thank her enough everybody autostar that helped us has been awesome thank you all. More
by Peanut4life
Employees Worked With
Kaitlynn Grubb
December 13, 2022
Would highly recommend Kaitlynn, Rick and everyone at WAYNESVILLE AutoStar for your next car purchase. Great dealership and great people! WAYNESVILLE AutoStar for your next car purchase. Great dealership and great people! More
by ltclark
Employees Worked With
Other Employees :
Kaitlynn Grubb, Devin Roberts
December 08, 2022
James was very personable and excellent to work with. Car shopping with a 4 month old can be stressful but he made it a great experience! Highly recommend! Car shopping with a 4 month old can be stressful but he made it a great experience! Highly recommend! More
by Morgan.e.beech
Employees Worked With
Dan Schlitt, James Miller
December 02, 2022
They were a friendly and knowledgeable staff. Josh was very kind and easy to work with. Josh was very kind and easy to work with. More
by tayvang311
Employees Worked With
Other Employees :
Kaitlynn Grubb, James Miller, Nathan Weaver, Joshua Fitzhenry, Greg Carter, Samuel Woodson
December 02, 2022
Kaitlynn and Jenni helped make our car buying process and overall experience super smooth! I appreciate that they listened to what we were looking for and worked with us on a price that fits our budget. Very overall experience super smooth! I appreciate that they listened to what we were looking for and worked with us on a price that fits our budget. Very friendly people and environment! More
by peytonschrader
December 02, 2022
Great first experience for me and Ron and Brooke were awesome helping me achieve a goal to start working on my credit awesome helping me achieve a goal to start working on my credit More
by jessi.k.h.george
November 21, 2022
Did not follow thru with what they owed me that was clearly written on a repair order. Clearly and purposely took advantage of me. Sales manager Paul Hellwege wouldn't even acknowledge me when I came i clearly written on a repair order. Clearly and purposely took advantage of me. Sales manager Paul Hellwege wouldn't even acknowledge me when I came in to ask why. Ron Russell my salesman was a great experience. Would not sign anything until repair work is done if buying a used vehicle from Autostar. I have purchased 5 other brand new vehicle prior to this used vehicle. Will never buy from again. More
by Max
November 20, 2022
The process went very smoothly. All the employees were knowledgeable and helpful. When I arrived, they were prepared to do the transaction quickly. All the employees were knowledgeable and helpful. When I arrived, they were prepared to do the transaction quickly. More
by Shardin
