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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,492 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,492 reviews

April 10, 2023

From checking in with Brian, my usual service advisor, through completion of my maintenance needs with Donnie and when needed, your parts department, I always have a pleasant experience at my Waynesville More

by NCNATURALHIGH
Recommend Dealer
Yes
Employees Worked With
Brian, service advisor--Donnie, service technician--and both parts guys!
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

NCNATURALHIGH, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 10, 2023

We were visiting Waynesville from out of state, when we noticed coolant leaking rapidly from under my Jeep Wrangler. AutoStar was just around the corner, so we pulled in to their service department. The se More

by srinokee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roeser
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

srinokee, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 10, 2023

Michael and Kaitlynn were very nice. Made sure we were comfortable. Let me know exactly where I stood with my chances of getting the Jeep I wanted. Never tried to steer me away from my c More

by daherr5090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb, Michael Tullos
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

daherr5090, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 08, 2023

I cared my jeep Thier two days later it tore up again they lied about price said under 600 the second time when I went get it it was 650 the next day it quit again my battery died o believe they had it 4 More

by Dolores coalson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Dolores, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

Apr 20, 2023 -

Dolores coalson responded

So far my jeep ant quit again I brought it to yAl cause I really love my jeep but I'll be back I'm from Bryson and we have nothing out here or I well care it to ga where I bought it things happen I no but 3 times in row

April 08, 2023

One of the most pleasant experiences buying a new car. Gabriel and his entire staff were helpful, attentive, non-pressuring, forthright and fair in their dealings with us. We shopped around before talking More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Porter, Gabriel Norman
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

David, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Apr 20, 2023 -

David responded

Thank you for a great experience and for the car I wanted!

April 08, 2023

Needed warranty work completed which was replacing the dash. All done quickly and efficiently. The staff are easy to talk to and keep you posted on the progress and service. More

by SQUEEN5197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

SQUEEN5197, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 08, 2023

I did not have to wait very long for the service to be quickly completed More

by TMBRHAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

TMBRHAWK, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 08, 2023

They are a wonderful dealership everyone there are amazing and caring they really look out for their customers More

by martystephen9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Porter, Beverly Falzone
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Marty, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 07, 2023

Service rep was very clear in updating me with pricing and progress of work on my truck. Waiting room was excellent with access to computer and WiFi for work, TV or entertainment, or quiet area inside or More

by mdstephensmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

mdstephensmd, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 07, 2023

Very good experience. Was hoping to have a better price but overall was a good experience. More

by nov3angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Porter
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

nov3angel, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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