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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
Waynesville, NC
1,618 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs.
Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process.
Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online.
Come see why AutoStar of Waynesville is Worth The Drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,618 reviews
Verified Customer
August 06, 2023
They fixed my problem I had so fast. they personally of the staff was wonder they personally of the staff was wonder More
by mkwyatt1997
August 06, 2023
She went above and beyond to help us. Wonderful, great young lady. Had the best personality. Wonderful, great young lady. Had the best personality. More
by mkwyatt1997
August 05, 2023
As always, my service advisor, Brian, has handled my service needs in an expedient professional manner. He quickly researched and found the best value for me on the purchase of another new oil change s service needs in an expedient professional manner. He quickly researched and found the best value for me on the purchase of another new oil change service package, as my former one had exceeded its limits. More
by NCNATURALHIGH
Employees Worked With
Brian, service advisor--Donnie, service technician--and Kelvin in parts
August 05, 2023
My son purchased his very first car from this dealership in February of this year. His purchase was a 2017 Chevy Cruze. From the day of purchase this car has had nothing but mechanical problems. It has been in February of this year. His purchase was a 2017 Chevy Cruze. From the day of purchase this car has had nothing but mechanical problems. It has been in the shop 5 times with 3 of those times being in the Autostar service center. The last time the car was at the service center was the end of June 2023. After an almost $600 repair bill the car once again went into protective mode and is undrivable. When my son called the service center about the issue he was told to bring the car back and he would be charged $150 to "diagnose the issue". The car was not fixed the last time it was in the shop and they wanted to charge him again!! Very bad customer service. At this point the car is going back to the finance company. I absolutely do not recommend this dealership. More
by pksale6
Employees Worked With
Greg Zecher, Andy Shelton
August 05, 2023
To much wasted time. It seems like a stall tactic is used during the purchase process. I have had many real estate closings that took much less time. It seems like a stall tactic is used during the purchase process. I have had many real estate closings that took much less time. More
by jimmylacy1
Employees Worked With
I am horrible with names but the entire staff was very friendly and personable, Kaitlynn Grubb, Chance Porter, Michael Tullos
August 04, 2023
Service manager professional. Work on van was excellent. The only issue was with tire rotation. they did not change the tire pressures after rotating. In the Promaster the front i Work on van was excellent. The only issue was with tire rotation. they did not change the tire pressures after rotating. In the Promaster the front is 65 psi and rear 80 psi. More
by Chiron_wash@msn.com
Employees Worked With
August 02, 2023
The service center is fantastic. They have been willing to accommodate my crazy schedule and get me in for service They have been willing to accommodate my crazy schedule and get me in for service More
by P.BROWN120
