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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,617 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,617 reviews

August 25, 2023

Excellent service as always. I called and they were able to check it out someday after it was towed in. More

by larrydcma97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Larrydcma97, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 25, 2023

Pleased with knowledgeable employees and willingly to explain or recommend. Wouldn't take my vehicle any other place . More

by daisymae2909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Daisymae2909, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 23, 2023

Liked all of the employees very much but it seemed to move along too slow More

by jimmylacy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Risica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb, Chance Porter, Michael Tullos, Ryan Bensch
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Jimmy, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 23, 2023

This dealership has really stepped it up and improved greatly. I will give them a second chance More

by Peanut4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Peanut4life, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 22, 2023

Very pleasant experience. My second purchase there. Everyone was helpful and got my purchase done quickly. More

by DCour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlynn Grubb, James Miller, Ron Russell, Chance Porter, Chandler Blankenship, Michael Tullos, Patrick Robbins
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DCour, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 22, 2023

I already did this so I’m not sure why I’m being asked again. More

by SETHBCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sethbcole, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 21, 2023

Great kind people. Michael Ryan and all please us. Thank you. Keisha's birthday present 💕 More

by Vickie Eckenrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, michael, Michael Tullos
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Vickie, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 21, 2023

The employees are very courteous and knowledgeable. They made me feel like they were really wanting to make sure my vehicle and I were well taken care of. More

by KARONFOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

KaronFowler, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 20, 2023

They were courteous but only had two cars in the showroom. The jeep tricycle was to expensive, couldn't afford it for my grandson the price just wasn't practical. More

by RECONSCOUT101ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

RECONSCOUT101ST, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 20, 2023

Longer wait time than usual. But service was done efficiently…Great service department…Always enjoy looking at the new vehicles. More

by BOBBIESUE.711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

BOBBIESUE.711, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

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