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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,493 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,493 reviews

August 10, 2024

The reliability of Auto Star service is 'Kuma Matata' from "Lion King" which means 'No Worries!" They fixed my van. They ALWAYS get my vehicle fixed when I take it over. We left the van over the weekend More

by ruththompson68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who the mechanic was this time. Auto Star mechanics are always good so I don't worry.
Aug 12, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ruththompson68, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 09, 2024

Very pleased with service received on every visit to dealership. Very personable associates, quick/efficient service and quality of service excellent. More

by dunn.jima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Miller
Aug 12, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

dunn.jima, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 07, 2024

SALES MGR WAS SUPERB HE IS A ASSET TO YOUR COMPANY MAX P DUNCAN & SALESMAN ALSO More

by MAX43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MAX43, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 07, 2024

My personal salesperson, Giovanni Dacosta, was outstanding. He was quick to meet me on the new car parking lot when I arrived and he provided accurate information about new cars on the lot. This m More

by larrysiefferman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

larrysiefferman, We're absolutely delighted to hear that we exceeded your expectations! Thank you for your glowing review. It was a pleasure serving you, and we're grateful for your appreciation. We're committed to providing exceptional service and look forward to delivering it again in the future! Welcome to the Autostar Family!

August 07, 2024

Amazing to work with will help anyway he can. The company is great you feel welcomed when you pull up. Definitely will recommend him to anyone. More

by Rissiecup2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Rissiecup2000, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 06, 2024

I called on a 2019 Suburban and Austin in the internet department set up an appointment. Will greeted us when we arrived and we went on a test drive, he even accommodated my husband ‘s request to check t More

by Keaneglynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Swafford
Aug 08, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Keaneglynn, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

August 04, 2024

Had appointment for oil change. Greeted upon arrival and finished very quickly and service advisor was very efficient and personable. Very nice experience. More

by Jeepster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron miller
Aug 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Jeepster, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 04, 2024

Very helpful parts employee ,very knowledgeable about vehicles and parts for repairs for your vehicle , always in timely manner, just all-round good parts crew More

by petemccracken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Cheary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Griffith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

petemccracken, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 04, 2024

Both of the representatives we worked with (both dawson and Nathan) were very helpful and kind to me and my wife-it was a very good experience over all and we were very happy with the jeep we walked away w More

by skiz6996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

skiz6996, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 03, 2024

It was very clean and organized in the show room. When Chance helped me, the process was very easy, and Chance explained everything to me. Everyone else who helped had a great attitude and was very f More

by Skynw96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Porter
Aug 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Skynw96, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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