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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

Overview
Employees
Reviews
4.7
1,618 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,618 reviews

October 06, 2023

Good dealer ship good people very helpful All of the workers are good people very knowledgeable More

by sdcooper24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Carlisle
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Oct 09, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

sdcooper24, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 05, 2023

It took 1 hour and 15 minutes to do a scheduled oil change. I had an appt. Way to long More

by CINBOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see anyone from the service department only the guy that checked us in and I don’t know his name
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Oct 09, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Cinbor, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

October 02, 2023

Service was great. We left our Jeep Cherokee for a drivability issue. They were able to determine what was wrong and exceeded expectations in making the repair sooner More

by WOODCHUCK_PARHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac, Miranda
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Oct 03, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

WOODCHUCK_PARHAM, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

October 02, 2023

All work was done quickly and correctly. Staff were curtious and pleasant and explained work fully. I will return with my Jeep wrangler. More

by ddepiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Greg Zecher
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Oct 03, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ddepiano, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 29, 2023

Kaitlynn was wonderful. She was very accommodating to what I wanted and needed. Very knowledgeable, respectful and polite. She went above and beyond to get me a great car. More

by Michelle Cowan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlynn Grubb
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Sep 29, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Michelle, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 29, 2023

They were very nice and pleasant to deal with. I appreciate how they worked with me and my schedule. More

by annettemcdonald39
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Tullos
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Oct 03, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

annettemcdonald39, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 28, 2023

They got us in right away, explained exactly what they were going to do, and had it done in short order. Thank you! More

by MCKINNEY1949
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 29, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Mckinney, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 27, 2023

Great service! !! They are there to help you from the time you call till you walk out the door with your new car. 100 % recommended More

by connie.whitaker5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish, Kaitlynn Grubb
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Sep 29, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

connie.whitaker5, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 24, 2023

The service was excellent and told in a timely manner. The service writer was excellent and knowledgeable in what I needed done and verified any recalls. I was very please with all the people I dealt with More

by wmoore1232
Recommend Dealer
Yes
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Sep 24, 2023 -

wmoore1232 responded

Excellent service and I would recommend your dealership to all my friends

Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

wmoore1232, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

September 23, 2023

Chance did awesome not once but twice. Definitely happy with my new jeep. Highly recommend autostar More

by crystalp1467
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell, Chance Porter
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Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

crystalp1467, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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