AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
Waynesville, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I have bought my last 4 vehicles from an auto star branch. For the most part I have always been pleased with my service. I’ve been to the waynesville service center 3-4 time in the last two months. Ea branch. For the most part I have always been pleased with my service. I’ve been to the waynesville service center 3-4 time in the last two months. Each time they were very professional. I still believe there is an issue with the vehicle that they did not find but everyone knows when you take a car to the mechanic it chooses that one day to not make the weird sound you’ve been hearing. I also recently took a friend of mines vehicle over for an oil change and to get a tire fixed. My only complaint is I don’t understand why you wait 3-4 hours for an oil change and to either fix or replace a tire. In the past I didn’t use my free oil changes simply cause I’m a mom of 3 kids all with adhd and they and I either don’t have the time or patience to sit all day waiting on an oil change that anywhere else would have done in 15 mins. I also have to drive an hour each way so it really is an all day event. Otherwise I’ve only had decent experiences at waynesville’s location More
Consistently excellent quality and customer service. Good waiting facilities, have never had a problem or a resirk issue in 5 years. Service advisors are great. We have purchased three new Jeep vehicl Good waiting facilities, have never had a problem or a resirk issue in 5 years. Service advisors are great. We have purchased three new Jeep vehicles at this dealership over the years. We will probably buy and service our next Jeep here as well. More
Brian is outstanding! The only complaint at all is it took me several days to get an appt. Once I got in. First class treatment. The only complaint at all is it took me several days to get an appt. Once I got in. First class treatment. More
It’s convenient to where I live. I came in for an express oil change a week earlier and it was going to be more than an hour wait. So I went home and made an appointment online. When I came in for an express oil change a week earlier and it was going to be more than an hour wait. So I went home and made an appointment online. When I came for the appt they did not have me on the schedule. The good news is they were able to get me in and I was out in less than an hour. I don’t agree with charging $22 to rotate the tires. That’s always been a no charge item for me. The biggest negative is that this is the only business I am familiar with that charges the customer the 3% credit card fee. So I write a check that takes the cashier 5X longer to process and you actually don’t get the money until it clears my bank. Why punish the customer with the credit card fee?? I’m seriously considering going back to Fields Jeep in Asheville where they don’t charge extra fees. More
We would like to thank the staff at AutoStar, Mike, Jenny and Ryan, for making the purchasing process so easy, convenient and fun! They provided great pricing as well as various financing options available t and Ryan, for making the purchasing process so easy, convenient and fun! They provided great pricing as well as various financing options available to us. It was easily the best car-purchasing experience we have ever had. More
The staff are very helpful and professional. They gave us the best options available as far as financing They gave us the best options available as far as financing More
I was greeted and taken care of quickly and professionally by the team there from the service desk to the completion of the warranty work that was done on my truck ! Thanks Y’all! professionally by the team there from the service desk to the completion of the warranty work that was done on my truck ! Thanks Y’all! More