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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,493 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,493 reviews

July 24, 2023

I have bought my last 4 vehicles from an auto star branch. For the most part I have always been pleased with my service. I’ve been to the waynesville service center 3-4 time in the last two months. Ea More

by VHOGUE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

VHOGUE2013, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 774-1117. We look forward to hearing from you.

July 23, 2023

Easy to get sppointment. Good service. Very nice staff. Nothing else to say. Will return More

by MONTAGUEMARSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Courtney
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MONTAGUEMARSHA, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 23, 2023

Great service and fair prices! Thank you for your responsiveness, accessibility and flexibility. We will definitely return! More

by blandin
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Blandin, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 22, 2023

Consistently excellent quality and customer service. Good waiting facilities, have never had a problem or a resirk issue in 5 years. Service advisors are great. We have purchased three new Jeep vehicl More

by billntenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Billntenn, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 22, 2023

Brian is outstanding! The only complaint at all is it took me several days to get an appt. Once I got in. First class treatment. More

by c.suzimiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

c.suzimiller, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 21, 2023

Was not happy at this time had oil change tires rotation will think about not going back More

by ms_trike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure service department
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Ms_Trike, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 774-1117. We look forward to hearing from you.

July 21, 2023

It’s convenient to where I live. I came in for an express oil change a week earlier and it was going to be more than an hour wait. So I went home and made an appointment online. When More

by BMUEL10151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
July 20, 2023

We would like to thank the staff at AutoStar, Mike, Jenny and Ryan, for making the purchasing process so easy, convenient and fun! They provided great pricing as well as various financing options available t More

by Lisa Barone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Bunch, Michael Tullos
Jul 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Lisa, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us.

Jul 20, 2023 -

Lisa Barone responded

And thank you for making the process so easy! The staff is excellent and execute their duties well. There was never one moment in the process that was negative. This is how all car purchases should be handled!

July 19, 2023

The staff are very helpful and professional. They gave us the best options available as far as financing More

by rattlesnake5.cs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin in sales
Jul 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

rattlesnake5.cs, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 17, 2023

I was greeted and taken care of quickly and professionally by the team there from the service desk to the completion of the warranty work that was done on my truck ! Thanks Y’all! More

by james.herndon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

James, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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