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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,493 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,493 reviews

August 05, 2023

To much wasted time. It seems like a stall tactic is used during the purchase process. I have had many real estate closings that took much less time. More

by jimmylacy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I am horrible with names but the entire staff was very friendly and personable, Kaitlynn Grubb, Chance Porter, Michael Tullos
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Jimmy, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

August 04, 2023

Service manager professional. Work on van was excellent. The only issue was with tire rotation. they did not change the tire pressures after rotating. In the Promaster the front i More

by Chiron_wash@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Chiron_wash@msn.com, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 03, 2023

The service was fast and efficient. Kaitlynn was a huge help in making the process go smoothly and was super nice! More

by Ashleigh M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb
Aug 03, 2023 -

Ashleigh M. responded

I would recommend anyone to come buy a car here!

Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Ashleigh, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 03, 2023

Started out not so well, but finally spoke with someone and got the results I wanted. More

by TARESSAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Jones, Richard Marshall
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

TARESSAD, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 02, 2023

The service center is fantastic. They have been willing to accommodate my crazy schedule and get me in for service More

by P.BROWN120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

P.BROWN120, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 01, 2023

Friendly personnel staff knowledgeable great experience timely listened to what I wanted and found a car accordingly More

by Tammiehughes6921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Risica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Tammiehughes6921, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 31, 2023

Awesome customer service, easy appointment scheduling and very friendly knowledgeable staff. If you need repairs or service for your vehicle I highly recommend this dealer. Sales, parts and service have alwa More

by DON.MARKESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Cody, Kelvin, Terry, Dwight, Charles
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Don, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

July 31, 2023

We love going to AutoStar because the employees are very friendly, patient and knowledgeable. Kaitlynn helped make the entire experience comfortable and as stress-free as possible. She listened to our wants More

by dbyers0209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlynn Grubb
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

dbyers0209, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 31, 2023

The customer service by the team was superb. From the moment that I contacted the dealership, everyone was ready to assist. I love my new Colorado truck and enjoyed doing business at this deal More

by Gmricks88
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Gmricks88, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 30, 2023

Very friendly and knowledgeable and efficient. Also clean and new customer service waiting area. Thank you!! More

by sandybthomas
Recommend Dealer
Yes
Employees Worked With
I do not know names.
Jul 31, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sandybthomas, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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