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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,493 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,493 reviews

August 22, 2023

Very pleasant experience. My second purchase there. Everyone was helpful and got my purchase done quickly. More

by DCour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb, James Miller, Chance Porter, Chandler Blankenship, Michael Tullos, Patrick Robbins
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DCour, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 22, 2023

I already did this so I’m not sure why I’m being asked again. More

by SETHBCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sethbcole, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 21, 2023

The employees are very courteous and knowledgeable. They made me feel like they were really wanting to make sure my vehicle and I were well taken care of. More

by KARONFOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

KaronFowler, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 21, 2023

Great kind people. Michael Ryan and all please us. Thank you. Keisha's birthday present 💕 More

by Vickie Eckenrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, michael, Michael Tullos
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Vickie, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 20, 2023

They were courteous but only had two cars in the showroom. The jeep tricycle was to expensive, couldn't afford it for my grandson the price just wasn't practical. More

by RECONSCOUT101ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

RECONSCOUT101ST, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 20, 2023

Longer wait time than usual. But service was done efficiently…Great service department…Always enjoy looking at the new vehicles. More

by BOBBIESUE.711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

BOBBIESUE.711, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

August 18, 2023

Excellent work and fantastic people Love your mechanic tony he always explains what's wrong with my car More

by DADAMS590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DADAMS590, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 16, 2023

She is very personable professional and friendly. She will take very good care of you. More

by davidg46290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

davidg46290, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 14, 2023

Very fast and I didn’t even know I had a free oil change and tire rotation until I was told. So a super plus that day! Thank you More

by TINA.PILKINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

TINA.PILKINGTON, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 13, 2023

I made an appointment and waited an hour and a half. I asked several questions, but the service guy didn’t know the answers. This is our 6th car from there. More

by cfewilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance Porter
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

cfewilson, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

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