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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
Waynesville, NC
1,493 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs.
Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process.
Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online.
Come see why AutoStar of Waynesville is Worth The Drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,493 reviews
Verified Customer
September 15, 2023
My wife and I were impressed with all of your sales people. Not only with their knowledge of your products but the willingness to explain the operation of the IT items in our new Jeep.This is the fourt people. Not only with their knowledge of your products but the willingness to explain the operation of the IT items in our new Jeep.This is the fourth new vehicle that we have purchased from you and are more than satisfied. Keep up the good work. Sincerely Richard Hamel More
by Dick
Employees Worked With
Other Employees :
Kaitlynn Grubb, Chance Porter, Chandler Blankenship
September 13, 2023
I will not take my Jeep back there for anything! I was constantly told the wrong information and was overcharged. I w told my warranty had expired due to the mileage. I've only had it less than a ye I was constantly told the wrong information and was overcharged. I w told my warranty had expired due to the mileage. I've only had it less than a year and they have only done a oil change at 3000 miles. I can't believe I was even told that! More
by OCTOBERSKIE88
Employees Worked With
Other Employees :
Mike something, don't even know his name , Chance Porter
September 11, 2023
Great, prompt and courteous service attention at a very fair price. I shall be back. fair price. I shall be back. More
by lgbmes
September 07, 2023
$35/qt for transmission fluid. Had my car 5 days because they lost the paperwork. When I picked it up, I was just told by the service tech to see the cashier. No explanation of ser Had my car 5 days because they lost the paperwork. When I picked it up, I was just told by the service tech to see the cashier. No explanation of services rendered. Had the vehicle in for service because it was making a clunking noise when I began driving forward after being in reverse. Still has that problem because they charged me $400 for a transmission fluid change, which (again) didn't solve the problem. Offered me two free oil changes to "help me out." Will NEVER take my vehicle there again. More
by VeteranJay
Employees Worked With
Michael Risica
September 07, 2023
Installed a new 8. 4 Uconnect radio that turned out to be bad and took it back in and they got right on it to make it right waiting on the new radio to come in to be ins 4 Uconnect radio that turned out to be bad and took it back in and they got right on it to make it right waiting on the new radio to come in to be installed now. More
by terrymace
Employees Worked With
Brian Sullivan
September 02, 2023
Service Advisor, Brian Sullivan, was excellent! Very helpful and answered all my questions. Work performed in a timely manner and very satisfied. Very helpful and answered all my questions. Work performed in a timely manner and very satisfied. More
by Roguefr
Employees Worked With
Brian Sullivan
August 31, 2023
Ron is excellent! He listen to me and when I wasn’t interested he didn’t insist and I appreciated that. He also helped me move items from my rental to the new suv and He listen to me and when I wasn’t interested he didn’t insist and I appreciated that. He also helped me move items from my rental to the new suv and returned the rental. That was such a relief of stress for me. Thank you, Ron! More
by cmasonb47
