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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,493 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,493 reviews

September 29, 2023

They were very nice and pleasant to deal with. I appreciate how they worked with me and my schedule. More

by annettemcdonald39
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Tullos
Oct 03, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

annettemcdonald39, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 28, 2023

They got us in right away, explained exactly what they were going to do, and had it done in short order. Thank you! More

by MCKINNEY1949
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 29, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Mckinney, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 27, 2023

Great service! !! They are there to help you from the time you call till you walk out the door with your new car. 100 % recommended More

by connie.whitaker5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb
Sep 29, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

connie.whitaker5, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 24, 2023

The service was excellent and told in a timely manner. The service writer was excellent and knowledgeable in what I needed done and verified any recalls. I was very please with all the people I dealt with More

by wmoore1232
Recommend Dealer
Yes
Sep 24, 2023 -

wmoore1232 responded

Excellent service and I would recommend your dealership to all my friends

Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

wmoore1232, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

September 23, 2023

Chance did awesome not once but twice. Definitely happy with my new jeep. Highly recommend autostar More

by crystalp1467
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Porter
Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

crystalp1467, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 23, 2023

They started to work on the car on time (actually a few minutes early and they did what they said they would do. On time. The best part was the personal! They were very friendly, personal and listened. More

by KNIGHTSFLYBY
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember his name but the young man in Service was great, Greg Zecher
Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

KNIGHTSFLYBY, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 22, 2023

Staff was very polite and knowëedgeable of their job. Kept me informed during the whole process.very satisfied with the service. More

by MARJOLAINESTILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MARJOLAINESTILES, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 21, 2023

Michael was a great salesman did everything he could to find the right truck for me. Thank you and your team . More

by Countryboy82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Tullos
Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Countryboy82, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 19, 2023

Unfortunately repairs done were insufficient and expensive. If the problem were diagnosed completely, we would not have had the axles replaced because the transmission needs replacement, all of whi More

by Hpnathan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Hpnathan, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

September 17, 2023

Some salespeople very nice and work with you. They explain all the important things clearly. More

by LINDAMATA727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Burnette, Kaitlynn Grubb
Sep 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

LINDAMATA727, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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