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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
Waynesville, NC
1,493 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs.
Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process.
Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online.
Come see why AutoStar of Waynesville is Worth The Drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,493 reviews
October 13, 2023
Just had my 2010 Wrangler in for multiple complicated items under my "Lifetime" warranty. From Brian, my service advisor, to Kelvin in the parts department, and especially Donnie, always my service tech items under my "Lifetime" warranty. From Brian, my service advisor, to Kelvin in the parts department, and especially Donnie, always my service technician of choice, everything was accomplished quickly and efficiently, and most importantly, done right the first time! Even with the current union strikes causing delays in part deliveries, my Wrangler was back on the road much sooner than expected. I know I have a great friendly team I can always depend on at AutoStar CDJR of Waynesville! Please be sure and pass my thanks and appreciation on to the individuals I mentioned, people who I consider as my personal team at AutoStar! Bob Ross, Tuckasegee, North Carolina. More
by NCNATURALHIGH
Employees Worked With
Brian, service advisor--Donnie, service technician--and both Kelvin & Terry in parts
October 11, 2023
Was quoted $148 for a diagnostics and was told it would take couple of hrs. Then when I brought it in for the diagnostic service I was charged $299! Because they said it took longer!!!! Not acceptable! take couple of hrs. Then when I brought it in for the diagnostic service I was charged $299! Because they said it took longer!!!! Not acceptable! More
by HBR177
Verified CustomerEmployees Worked With
Don’t remember his name
October 09, 2023
Came into town last night for vacation and window crashed down going over a large pothole in the road shared by our hotel and dealership. Being distressed tourists, we decided to take it to this dealership b down going over a large pothole in the road shared by our hotel and dealership. Being distressed tourists, we decided to take it to this dealership because it was within walking distance. They quoted us $700 to replace the window's regulator. We decided to fix the window when we got home and asked them to prop the window up so it was drivable. They charged us $185 plus 3% to use credit card. $15 of that was shop supplies which covered the 3 pieces of paper tape used to hold the window up. See attached photo of workmanship. More
by kjstrum
Employees Worked With
Not sure, a service advisor
October 08, 2023
Staff was very friendly and helpful, quick to answer questions and flexible with trade in. questions and flexible with trade in. More
by Skiiiiiio
Employees Worked With
October 02, 2023
Service was great. We left our Jeep Cherokee for a drivability issue. They were able to determine what was wrong and exceeded expectations in making the repair sooner We left our Jeep Cherokee for a drivability issue. They were able to determine what was wrong and exceeded expectations in making the repair sooner than expected. Vehicle runs great now. More
by WOODCHUCK_PARHAM
Employees Worked With
Isaac, Miranda
October 02, 2023
All work was done quickly and correctly. Staff were curtious and pleasant and explained work fully. I will return with my Jeep wrangler. Staff were curtious and pleasant and explained work fully. I will return with my Jeep wrangler. More
by ddepiano
September 29, 2023
Kaitlynn was wonderful. She was very accommodating to what I wanted and needed. Very knowledgeable, respectful and polite. She went above and beyond to get me a great car. She was very accommodating to what I wanted and needed. Very knowledgeable, respectful and polite. She went above and beyond to get me a great car. More
by Michelle Cowan
Employees Worked With
Kaitlynn Grubb
