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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,576 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,576 reviews

January 26, 2024

Terrible It was terrible mislead me on the problem for 3 days an charged me more for no need labor More

by Bmbrock123
Recommend Dealer
No
Employees Worked With
Issac
Jan 29, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Bmbrock123, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

January 26, 2024

Dropped SUV off at 9AM. Oil change and tire rotation went with no problem I assume. Told my wife to pick up the suv when they call the job is done. Got home at 5:30, no car, More

by PIERRE214
Recommend Dealer
No
Employees Worked With
Brian Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sullivan
Jan 29, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

PIERRE214, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

January 24, 2024

Good ? ??? The people were nice and helpful. Service was quick. Bathrooms are always serviced well. The waiting area isn't great and could use more thought i More

by BIRDTOWNREP
Recommend Dealer
Yes
Jan 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

BIRDTOWNREP, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 22, 2024

the experience was good, I like how all my questions were answered i would recommend using these people again More

by kenlopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Nathaniel Patrick
Jan 22, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

kenlopez, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 21, 2024

Everything and everyone was fantastic,if anyone asks about my experience, I would have them go there for your next vehicle, bless them 🙏🙏💕 More

by julieharding114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish, Benjamin Swafford
Jan 22, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

julieharding114, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 20, 2024

They was easy to deal with i have bought several cars and trucks there and they was friendly More

by coopsbusiness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Swafford
Jan 22, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

coopsbusiness, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 18, 2024

Very friendly, helpful and knowledgeable. Nathan Patrick and Paul were willing to work me to ensure I got what I was looking for in a truck. More

by ritchiewester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Nathaniel Patrick
Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ritchiewester, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 17, 2024

Super fast and effective at finding the issues causing and preventing any future issues as well More

by natpatrick116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

natpatrick116, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 15, 2024

The experience was good overall. The dealership left trash in my vehicle that I had to clean up More

by jimmy1010
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sullivan
Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

jimmy1010, We appreciate your feedback regarding your recent experience at Autostar USA. Your insights are essential in our ongoing commitment to provide exceptional service. We sincerely apologize if you felt that our level of professionalism did not meet your expectations during your visit. At Autostar USA, we consider professionalism a cornerstone of our operations, and we deeply value the trust you place in us. Your comments have been taken to heart as we continually refine our customer interactions. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to reach out to us directly at 828-452-2841. We are dedicated to ensuring your satisfaction and addressing any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

January 15, 2024

They were nice. Surprised at the price. Replaced a battery...very expensive! I was shocked at the cost. More

by Alicerice54
Recommend Dealer
Yes
Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Alicerice54, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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